Student Counseling Center
Frequently Asked Questions
1. When should I seek personal counseling
services?
There are many situations that cause emotional
stress that may interfere with your ability to perform at your best
while you are studying here at ISU. These may include a death
in the family, relationship difficulties, alcohol or drug abuse, a
physical illness, sexuality issues, depression, anxiety, family
difficulties, study problems, eating concerns or other challenges.
In short, anything that gets in the way of you getting the most out
of your experience at ISU or your life in general may be explored in
counseling.
2. Sometimes you need to talk with
someone who can help. How can you tell if it's time to ask for
help?
- When you feel like you are too alone
- When you feel trapped, and can't get out
- When you worry all the time, and never seem to
find answers
- When you are in a relationship that is
stressing you out but you can't leave it.
- When the way you feel is affecting your sleep,
your eating habits, your job, your relationships, your classes,
your everyday life.
- When you are down and hopeless
- When it's not getting any better
- When you feel hurt and can't make the hurt go
away
"I have tried everything I know and things keep
getting worse. I am not sleeping well, my relationships are
suffering, and I am not going to class regularly."
3. How does counseling work?
Counseling works by helping you objectively look
at behaviors, feelings, and thoughts in situations that you find
problematic. It helps you to learn more effective ways in
dealing with those situations. Counseling is a collaborative
effort. You and your personal counselor will identify goals,
what you want to happen, and agree on how you will know when you are
making progress. Progress and change can happen. Nine
out of ten Americans surveyed by Consumer Reports who had
participated in counseling said that counseling had helped them.
"My counselor helped me to understand and deal
with my feelings and thoughts more effectively...Life is slowly
getting back in balance for me."
4. What about confidentiality?
Your privacy is important to you. Your
counselor will not disclose any information about you to others
without your written permission except as required by law. That
means that your family, professors, administrators, or classmates do
not have any access to what you discuss in counseling.
However, sometimes you may decide to sign a release of information
for the purpose of coordinating your care with specific individuals.
Any counseling records kept will be separate from all records kept
by the University.
To assure the privacy of client
information, our counselors do not use email to communicate with
clients.
5. Is there personal counseling available
to ISU students on campus?
As a registered student at ISU you can receive
free personal counseling sessions at the Student Counseling Center (SCC).
The service is located in the Student Services Building (3rd Floor). The hours are from 8:00 a.m. until 4:30 p.m., Monday -
Friday. Appointments usually last approximately 45 minutes. To
make an appointment call 812-237-3939.
6. What can I expect during my first
counseling visit?
After you arrive for your first appointment, you
will check in with the receptionist. You will be asked to fill
out a brief background information sheet and will be given some
information to read about counseling and confidentiality.
During the first contact with your counselor you will explore what
issues you would like to focus on and together you can set up a plan
for beginning to work on these goals. Sometimes you may set up
weekly appointments with your counselor or at other times you may
find appointments every two or three weeks are most helpful.
You will discuss these issues with your counselor.
7. How do I cancel or reschedule an
appointment?
Call 812-237-3939 at least 24 hours before the
appointment to cancel and/or reschedule the appointment so that
others can use that appointment time.
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