Contents:
- The Voice on the Line - Julie Tipton
- Library Instruction at a Distance - Judy Tribble
- Instructional Development Grants!
- A Site for Sore Eyes: Telecampus
- What is GroupWise? - Kathy Butkiewicz
- What's New At ISU? A Glimpse at Media Projects and New Courses!
- Summer '99 CTA Participants!
- A Call for Presentations: Fall '99 IPSE Conference
- Thought for June
Welcome to Interaction, ISU's monthly electronic newsletter for people
interested in developing and teaching distance education courses. The
purpose of Interaction is to provide you with information on course
development and design, new technologies, and teaching distance
courses. As the name implies, we hope to make this electronic
newsletter "interactive," its contents reflecting current issues,
challenges, and innovations in teaching. Your part is simple-just tell
us what you want. Send us your questions, frustrations, and topics of
interest, and we will include information on that topic in a future
issue. In addition, we invite you to share your experiences and tips
on teaching distance courses, and to send us announcements of upcoming
events. Please submit your comments and requests to
interact@web.indstate.edu, a secured access e-mail account. Your
contributions will not be posted as a "global" message to subscribers
of Interaction. The staffs of Continuing Education/Instructional Services,
the Center for Teaching and Learning, the Library, ACNS, and other
ISU offices are eager to answer your questions and offer you assistance
as you develop and teach your distance education courses.
The Voice on the Line
by Julie Tipton
"Support staff are the silent heroes of the distance education enterprise.
The glue that keeps the distance education effort together and on track"
-- The California Distance Learning Project
Awed by the latest technologies and fascinated with the new wave of on-line
courses made possible by an Internet connection, we often overlook the most
valuable resource at Indiana State University Ð ourselves. We lose sight of
those who lobby for the necessary funding to get a program up and running.
Overlook the years of schooling and experience, and hours of work invested
by our faculty to develop and teach a single course. Focus on the latest
improvements in software and hardware and, in doing so, lose sight of the
instructional and graphic designers, and programmers who struggle to keep
up. Boast of increased enrollments but forget to praise the people who
service our students. One of those individuals is Jeanine Overfelt,
Administrative Secretary for the Department of Industrial Technology
Education.
When you call the ITE Department, Jeanine is the voice on the line. She is
customer service, student services and marketing - all rolled into one
person. For prospective students, she is often their first impression of
Indiana State University, and her response may be the single factor
determining whether a student enrolls. Just as important is her role in
student retention. Jeanine will tell you, "Our students are nervous and
insecure until they get to know the ISU system." Her goal is to offer
friendly, nonthreatening answers to their questions, and to help them
solve their problems.
The ITE Department offers undergraduate and graduate-level degrees at a
distance in human resource development. So Jeanine receives requests for
information from people living throughout the United States and the world,
including Greece, Japan -- even Croatia. One of her more interesting calls
was from an individual looking for a graduate-level HRD program for
employees of his casino in Arizona.
Jeanine, who has been with the University for 26 years, has seen the HRD
distance program grow from one student to the nearly 150 enrolled in Spring
'99. When asked, Jeanine attributes this success to the program's quality
and flexibility, and to each instructor's willingness to interact with
students. All HRD classes are offered via television, videotape, and the
Internet, so students have a wider range of selection. The baccalaureate
degree-completion program in HRD, offered through DegreeLink, enables
students to transfer an A.A., A.A.S. or A.S. earned in any program at Ivy
Tech State College or Vincennes University. Jeanine thinks that one way to
attract an even greater number of undergraduate distance learners is to
offer students a wider selection of on-line general education courses.
What Jeanine likes best is working with people Ð the faculty, staff, and
students associated with her job. And it shows. If you ask ISU's student
service coordinators about Jeanine, they will tell you, "Many times over,
Jeanine has been a lifesaver to one of my students. She is willing to go
the extra mile to assist me and any of my students. She is by far one of the
most responsive and helpful people in the DegreeLink network."
Perhaps Keith Hawkins, Director of Distance Education, best describes
Jeanine's contribution to the ITE Department and ISU:
"Jeanine helped develop what we now consider the model for students services
within an academic department. As the first point of contact for a student,
her willingness to help that student through all the university hoops is
exemplary. Not only does she maintain contact with students throughout
their academic career and intercede on their behalf, but she also has made a
friend for life."
Library Instruction at a Distance
by Judy Tribble
Do your students know how to use the myriad of citation and full-text
databases available to them? Do they know how to use these databases
effectively? I am willing to bet that the answer in most cases is,
"No."
Why? Most students haven't received instruction on how
to choose the best database for their topic, how to use Boolean
operators or how to exploit advanced field searching. They type a
few words in a search box and settle for the results they find and/or
switch databases if they don't find enough material.
For years the library has provided face-to-face instruction in a
library classroom/lab environment and also at the reference desk.
This instruction has saved the students much time and frustration,
something students occasionally will state in amazement at the
reference desk in words like, "I spent three hours here yesterday and
didn't find anything, and you helped me find what I need in five
minutes. I wished I had asked you yesterday."
Of course face-to-face instruction for distance students is much
harder to achieve. Some instructors will schedule a formal
instruction session when they have their students come to campus on a
Saturday (yes, we teach on Saturdays). Librarians also have
presented instruction for IHETS broadcast.
But what about the myriad of distance students who may not have the
opportunities listed above? Of course students may call for
assistance using the library's 800 number. In addition, many of the
instructional handouts prepared by the library instruction office
are on the library web page (odin.indstate.edu) under "Distance
Learning." These handouts were prepared generally to accompany
classroom instruction, so still don't give students the level of help
that they may need.
The library is presently working on a project to develop a tutorial
on using ProQuest Direct, one of the library's most popular database
offerings. The goal of the tutorial is to introduce a novice
to the concepts of choosing a database and using Boolean
operators and advanced searching concepts. The tutorial will
feature interactive exercises with immediate feedback provided upon
completion of each exercise, similar to the quiz feature in Course
Info. There will be an option for students completing the tutorial
to receive credit for their work.
The tutorial is still in the development process and is scheduled for
testing in July. It is hoped that successful development of the
tutorial will provide a template for additional tutorials covering
databases produced by other vendors.
If you would like to be involved in testing the tutorial or if you
have other ideas on how to provide instruction in the use of library
resources for your distance students, contact Judy Tribble, Distance
Learning Librarian, at libtrib@cml.indstate.edu or at x2592.
Instructional Development Grants - Center for Teaching and Learning
Small grants of up to $750 are available to ISU faculty to help with
expenses related to the development of teaching innovations.
The grants are intended to meet financial needs that go beyond
their department's budget, including:
- materials
- travel to pedagogical meetings
- student wages for specific project assistance
Grants that address priority areas in the department, school/college, or
university and those that have a boader impact on students will be reviewed
more favorably. Projects that contain matching or additional support from
the department or the school/college are encouraged.
To apply:
Faculty should complete and submit the Instructional Development Grant
application form to the Center for Teaching and Learning by June 18, 1999.
Additional information and applications can be obtained by contacting
Dr. Terry O'Connor at ext. 3053 or ctl@ruby.indstate.edu
Application Review:
Members of the CTL Advisory Committee will select projects shortly after the
deadline date (June 18, 1999). Recipients of the awards will be announced
as soon as the decisons are made.
A Site for Sore Eyes: Telecampus
Interested in seeing what others in your field are developing and teaching
via the Internet? Interested in an almost endless, meticulously organized
list of resource links for you and your students. Check out the TeleCampus
site at: http://database.telecampus.com/home/
TeleEducation NB, a province-wide distributed distance learning network in
Canada, has created this database that contains over 9,000 courses from all
levels of education from more than 15 countries.
This site is nothing short of an organizational miracle, and offers you a
wonderful opportunity to see what others in your field Ð worldwide Ð are
teaching on-line. In addition to a brief synopsis of each course, in many
cases, a **link** is provided to the course itself -- so you can browse!
Courses are listed by subject:
- Applied Sciences, Technology (over 4198 courses)
- Arts (over 2221courses)
- Business, Economics (over 2566 courses)
- Education (over 870 courses)
- Health and Medicine (over 744 courses)
- Personal Interest, Leisure, Sports (over 456 courses)
- Sciences (over 1334 courses)
- Social Sciences (over 1935 courses)
- Vocational Training (over 289 courses)
After visiting the database, click on 'faculty & developers' to access one
of the most comprehensive resources for on-line instructors, including:
Distance Education Resources:
A searchable database of hundreds of
useful links, including distance education links, reports and papers,
journals, learning environments, interactive courses and simulations, and
WWW course development sites.
Learning on the Web:
A self-directed online course for educators.
In addition to a wealth of information for on-line faculty, the site offers
a wonderful list of on-line resources for distance learners. Just click on
'learners' and you will find links to:
Study Guides:
* Study Guides and Strategies: A St. Thomas University site that provides
guidelines and strategies to help students with study preparation,
writing, testing, and reading skills, and links to other study skills
sites.
* Interacting Online: The NODE learner resources offers simple information
to help students study and learn in a 'virtual' environment.
* Hints for Learning Online: A University of Guelph site that offers tips
to help students succeed on the Web.
* Study Skills Self Help Information: A site that offers students tips on
time management and study techniques.
* Getting There - Study Skills: A University of Toronto study skills guide
that covers topics such as concentration, memory, and preparation for
exams.
* GEL Study Skills Elsewhere: A list of links that offer information on
study skills.
On-Line Bookstores (just a few of the links provided)
* Big Words: buy or rent textbooks at a discount
* Amazon.com
* Barnes and Noble
* BookServe: Buy books online from four international databases with
1,000,000 books from around the world
* Brooks/Cole: Publisher of books in behavior and social sciences,
mathematics, and physical sciences
* Bookshelf: Sympatico's 'place for book lovers'
Nettools (just a few of the links provided)
* Netglos: reference for Internet terminology
* No wonder! Provides 'the answer to technical support, with over 350
volunteers worldwide answering questions - at no cost to users.'
* The Net: User guidelines and netiquette
* A Beginner's Guide to Effective Email: a guide to writing better email
* Hotmail - the World's FREE Web-based Email: get a free email address
* WhoWhere? To find someone on the Web, on the phone, or locate a
"snail mail" address
* The Technology Education Lab: A virtual reference desk for teachers and
students interested in technology
Health (Just A FEW of the links provided)
* Eating Right
* Mental Health
* Health Promotion Online
Finally, just in case your students (or you) need a break, check out the
'Lounge' that includes a chat room and the following special section:
Just for Fun
* The Comic Zone: links to favorite comics
* Cards: free electronic greeting cards
* Chatter's Jargon Dictionary: A guide to jargon, emoticons, chatiquette
and more
* Doug's Funnies: A collection of jokes and quotes
What is GroupWise?
by Kathy Butkiewicz
Would you like to:
* Move an email meeting notice right to your calendar?
* Share calendars with others in your department?
* Check your email and calendar with any Web browser while off campus --
and still access those messages on your ISU desktop the next day?
* Set up a meeting without dozens of emails and phone calls to determine
who is available when?
* Manage documents by tracking versions, checking out copies, and logging
revisions?
Welcome to GroupWise! GroupWise is a groupware product from Novell: a
fully integrated, easy-to-use messaging system that offers a wide range
of powerful communication and collaboration capabilities. GroupWise
provides integrated e-mail, document management, calendaring,
scheduling, task management, workflow, imaging, and much more. GroupWise
is available for PC and Macintosh clients.
Information Services is beginning GroupWise implementation, department
by department. Pegasus Mail will remain available and you'll be able to
use the same email address. Students will not migrate to GroupWise until
a later date. For additional information on minimum system requirements,
GroupWise resources, and training, see GroupWise at ISU at
http://web.indstate.edu/acns/user-serv/groupwise/
If your department would like to find out more about migrating to
GroupWise, please contact Kathy Butkiewicz, Information Technology
Training/Documentation at kathyb@indstate.edu or x8445.
What's New At ISU? A Glimpse at Media Projects and New Courses!
As part of the Spring '99 CTA Workshop, we asked participants to develop a
media project. Here is a sampling of these projects and a preview of
upcoming ISU courses!
Athletic Training Written Simulation Media Project
Catherine L. Stemmans, Athletic Training Department
This project was developed to provide a scenario-based testing
method for athletic training students. Immediate feedback for
both correct and incorrect answers reinforces the learning objectives
of the lesson. The media project can be viewed at:
http://yeah.indstate.edu/users/phil/writtensim.dcr
Reflection and Reflective Practice
Cathleen Rafferty, CIMT
For my Spring 1999 CTA media project I created a PowerPoint
presentation which explained "reflection and reflective practice" for
prospective and current teachers. This PowerPoint is augmented by an
audiotaped lecture that provides additional insights about the
topic. In addition, I developed several sample reflections
and a quiz to help participants know whether they have grasped key
concepts and applications. At several points during the "lecture,"
students are instructed to do their own reflective writing to further
process the information.
The PowerPoint and audio-recorded lecture will be pressed onto a
CD-ROM for use with students in CIMT 300/368 and as part of a course
that is still under development as a result of an Indiana Partnership
for Statewide Education (IPSE) grant that I received with my
colleagues Drs. Susan Powers and Sue Kiger. The course, CIMT 595 -
Topics in CIMT (Understanding New Indiana Professional Standards
Board Requirements) - will involve practicing teachers in the study of
new standards and performance-based requirements being promulgated by
the Indiana Professional Standards Board (IPSB). This type of
information dissemination is critical because we need to help our
public school colleagues, especially those who work with our teacher
education students, to develop a fuller understanding of these new
teacher preparation requirements. The CD-ROM and course web site
under development for CIMT 595 will allow teachers statewide to
become more knowledgeable about these new expectations.
Video Streaming
Chris Zirkle, Industrial Technology Education
With the help of the FCRC, I learned how to stream video using
Adobe Premier to capture original video (video capture). Then I was
able to place the files on the course internet site. This enabled my
Internet students to see the guest speaker presentations that were part of
my on-campus section of the class. For the 1999-2000 school year,
I plan to develop Course Construction in Technology Education (ITE 470)
for distance delivery.
Web-Based Tutorial on ProQuest
Judy Tribble, Library
My media project was the development of a prototype for
a Web-based tutorial on using one of the Library's popular
database products, ProQuest Direct. The tutorial has modules
for common search features, such as keyword, Boolean, and
advanced field searching. There are also modules on
choosing the most appropriate database and manipulating search
results. The tutorial will incorporate quizzes, and (hopefully) total
points scored can be forwarded electronically to the Library
Instruction office.
When completed, the tutorial can be adapted to many of the
library databases for use by students taking classes off and
on campus. The tutorial is designed to be self-supporting for
distance learners.
Strategic Marketing Decisions
Newell Chiesl, Organizational Dept
My CTA media project was developed for the School of Business course
Strategic Marketing Decisions (MBA 624), a Masters of Business
Administration requirement. The media project provides detailed
instructions to the students describing the semester's class assignment,
"Conducting a feasibility study and the writing of a 12-month marketing
plan for a proposed new product." The following are included in the
media project: learning objectives; detailed instructions concerning the
paper's format; the sequencing of each section; sample cover pages in
the JPEG format (examples of creative covers that sell and describe the
contents inside); the reference style of bibliographies; and things to
avoid that would negatively affect the paper's performance. In
addition to this media project, I am developing the following courses:
Marketing 347 - Retailing; and Marketing 334 - Promotion.
Affirmative Action: What Is The Question?
Dele Omosegbon, African & African American Studies
The title of my Media Project was, "Affirmative Action: What Is The
Question?" In it, I planned to use appropriate multimedia
resources to equip students with info with which to sustain
particular positions they might share or hold with respect to the
issue of Affirmative Action. It was clear from my experience in
teaching this topic to our students in the Department that more time
and exposure to diverse delivery media were needed in order to
satisfy the heightened interests (and sometimes emotions) that
accompany discussions and presentations on this subject.
Summer CTA Participants
The Summer '99 CTA (May 17-22) was attended by 25 faculty and staff
members from nearly every college/school at ISU. The goal of this workshop
was to make participants aware of design and development issues needed for
distance delivery of courses. In addition to hands-on sessions on
CourseInfo 2.0, topics included pedagogy, all the new features offered
by ISU's library, an introduction to PhotoShop and web graphics, and
information on ISU's compensation, intellectual property, and copyright
policies. If you are interested in attending a future CTA workshop, please
contact Mary Luz Petrowski at ext 8689 or aafpetro@amber.indstate.edu
The following individuals this five-day workshop:
Education
* Joanne Burrows (ELAF)
* Jim Jacobs (Comm Disorders & Special Ed)
Arts & Sciences
* Tom Cadwallader (Psychology)
* John Conant (Economics)
* Sandy Grimble (Social Work)
* Doug Herrmann (Psychology)
* Lidia Long (Criminology)
* Francois Muyumba (African Studies)
* Mike Spinks (English)
Business
* Andy Cooper (Organizational Dept)
* Bruce McLaren (Organizational Dept)
* Connie McLaren (Analytical Dept)
* Pete Mikolaj (Insurance)
* Susan Moncada (Analytical Dept)
* Doug Peterson (Organizational Dept)
* George Puia (Organizational Dept)
|
Health & Human Performance
* Jeff Edwards (PE)
* Mark Merrick (Athletic Training)
* Don Ozmun (PE)
Nursing
* Betsy Frank (Health Restoration)
* Patti Jones (Health Promotion)
* Peg Myers (Learning Resource Center)
* Sheila Rangel (Health Promotion)
* Bonnie Saucier (Dean)
Blumberg Center for Interdisciplinary Studies in Special Education
* Karen Goehl
|
A Call for Presentations: Fall '99 IPSE Conference
by Nancy Millichap
The Indiana Partnership for Statewide Education will sponsor a fall
conference for faculty and others involved in designing, planning, and
delivering courses via technology. The theme of this conference,
to be held at Ball State University on October 25th, 1999, will be
"Technology, Pedagogy, Community: Distributed Learning for the New
Millenium."
Who should respond to this call?
We are interested in receiving proposals from faculty, administrators,
instructional designers, technologists, librarians, or others working on
the planning and delivery of courses via technology, or in proposals for
panels including representation from more than one of these groups.
What topics are of interest?
The organizers - and the likely conferees - are interested in new
developments in technology-delivered distance or distributed learning. They
want to know what effects the incorporation of technology is having on the
educational process and on higher education institutions.
- What technologies are you using?
- How are they changing teaching and learning for you
and for students?
- How is the use of technology affecting student outcomes?
- How has delivering a course via one technology rather than another, or
offering the same course via multiple technologies, or incorporating
technology into a campus-based course, changed teaching and learning?
- How are technology-delivered or technology-mediated courses affecting
your institution's plans to offer new programs or collaborate with other
institutions?
- What new opportunities have arisen as a result of technology
in learning and how have you taken advantage of them?
- What new problems has technology created, and how have you
addressed them?
- What lessons have you learned?
- Discussion of complete courses, or of programs, is especially encouraged.
To get a sense of issues the conference has addressed recently,
review the first day's sessions from the 1998 conference
(http://www.ihets.org/services/conference/apc/98/) and the 1997 conference
(http://www.ihets.org/services/conference/apc/97/).
What kinds of sessions will be considered?
The styles of sessions that we can include are formal individual or group
lecture-style presentations of approximately 45 minutes in length, panel
discussions, hands-on workshops, and small-scale informal demonstrations.
What are the submission guidelines?
Proposals should include the following information:
- the title of the proposed presentation
- the name(s), title(s), and contact information for the presenter(s): for
sessions (with multiple presenters, please indicate a primary contact
and also include complete information for all presenters)
- a summary of the proposed presentation in 300 words or fewer, to
appear on the IHETS Web site if the presentation is selected for the
conference
- an abstract of 60 words or fewer, to appear in the printed conference
flyer if the presentation is selected for the conference
- session type (formal presentation, informal demonstration, panel
discussion, workshop, and small-scale informal demonstrations
- special audio-visual and/or network requirements (an Internet-connected
PC equipped with PowerPoint and a means of displaying the screen will
be made available for all presentations requiring these capabilities)
Proposals should be submitted to nmillich@ihets.org in the form of a text
file attached to a mail message or as a mail message. Proposals should
be received electronically at IHETS by Monday, May 24. Those submitting
proposals will be notified of their status by mid-June.
Is there a "price break" on conference attendance fees for presenters?
There has been such a break in the past, but budget constraints preclude it
this year. However, the conference fee is modest (last year, one day's
registration, at "regular" - as opposed to "early" or "late" - rates, was
$55 and included breakfast and lunch.)
If I have questions, whom should I contact?
Nancy Millichap
nmillich@ihets.org
Assistant Director for Network Services
Indiana Higher Education Telecommunication System (IHETS)
957 W. Michigan St.
Indianapolis, IN 46202
VOICE: 317/263-8900
FAX: 317/263-8831
http://www.ihets.org
Please note: A separate IPSE "All Partners" conference, to be held
on October 26th at Ball State, will address issues of student services
and student support for distributed learning. Although some conferees
will want to attend both, the October 26th event will be separately
planned and organized. If you are interested in involvement with the
October 26th conference, please contact Ann Holcombe of the
IHETS staff - holcombe@ihets.org.)
Thought for June:
If you can't convince them, confuse them.
- Harry S. Truman
Interaction is an electronic newsletter delivered on the first day of
the month via electronic mail. Each issue offers information on
teaching, learning, course design and educational technologies, and
events pertaining to distance education at Indiana State University.
We invite your comments, articles, and suggestions. Please contact
Interaction at interact@web.indstate.edu
Interaction is published by the Office of Continuing
Education/Instructional Services.