Facilities Management

For Emergencies--Please call ext. 8100

Requests for Service

For routine maintenance, please e-mail Teresa Williams, or call ext. 8192 with the following information:

Building and room number
Service needed
Contact name and phone number


Examples of routine maintenance would include (but are not limited to):  lighting repairs and replacements, roof leaks, leaky faucets and restroom fixtures, ceiling tile and floor tile replacements, heating or cooling adjustments, door and lock problems, safety hazards such as securing a handrail or repairing fraying carpet, and the painting of offices in standard ISU color (currently Dover White) to cover scuffs, scratches, and wear caused by time.

Departments are NOT CHARGED for these services.


For department charge-back service requests, please e-mail Teresa Williams with the following information:

Building and room number
Service requested
Contact name and phone number
Banner INDEX and ACCOUNT number for billing


Examples of department specific services would include (but are not limited to):  hanging pictures or other items such as display racks or document holders, assembling and installing items such as desks or shelving, disassembling and reassembling furniture items for moving, painting of offices that do not show wear (to simply change the color, for instance), repairs to departmental equipment such as autoclaves or athletic equipment, fabrication of items such as cabinets, coat racks, counters, etc. that are specifically constructed for use by the requesting department.

Departments WILL BE CHARGED for these services.

If you are unsure which category your request would fall under, please call 8192 for guidance.


For large scale renovation and remodeling requests, please submit a Request for Estimate form.  Any in-house projects estimated at over $2,500 must be encumbered by The Office of the Controller prior to any work being scheduled.