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Receiving Financial Aid for Spring 2015

Information for Students and Parents

Welcome to Spring 2015:

Our office is currently experiencing high call volume, and all callers may not be able to get through on the telephone.

However, emails are generally answered within 48 hours. Please visit Ask Us to send us an email.

In the meantime, answers to common questions are found below for students and parents.

Information for Students

  What is my account status?

  Where can I get more money than what I have been awarded?

  I sent in a document. How can I tell whether it was received?

  Where is my refund? Or, how do I use financial aid to pay for books or off-campus housing?

  Why haven't my loans paid?

Information for Parents

  I am a parent and cannot see my student's portal. How can I find the answer to my question?

  When will I get the result of my credit check for the PLUS loan?

  Why can't you give me information about my son/daughter's account?


Student Financial Aid
220 North 7th Street
150 Tirey Hall
Indiana State University
Contact Us