managers/supervisors

tool toolkit

The Manager/Supervisor Toolkit was developed to provide Indiana State University managers and supervisors with some of the resources and information they need to be successful. We hope that you find the following information helpful in your role as a supervisor or manager.

ncaa compliance information

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A Guide to the Disciplinary Action Process

All employees are expected to meet performance standards and behave appropriately in the workplace. Disciplinary action is a process of communicating with the employee to improve unacceptable behavior or performance. You may take disciplinary action when an employee fails to fulfill the duties and responsibilities of their position and previous performance improvement plans or coaching attempts have not been successful. More...

A Supervisor's Guide to the New Employee Welcome Program

As part of the New Employee Welcome program, The Office of Human Resources has designed A Supervisor's Guide the the New Employee Welcome Program to assist managers and supervisors in orienting new employee to their job duties, coworkers, work environment, and the University.... More...

Coaching For Success

The true success of a supervisor can be measured by the success of the people that work for them. When supervisors and leaders adopt a coaching style, the productivity, motivation and satisfaction of the employees increases. All this makes for an engaged workforce who are committed to giving the University as much as it is giving them. And as an extra incentive, adopting a coaching style of management results in a much more enjoyable workplace for everybody! More...

Conflict Resolution

Supervisors are responsible for creating a work environment that enables employees to be successful. If disagreements and differences of opinion escalate into interpersonal conflict, it is important for the supervisor to intervene immediately. More...

How to Document Employee Performance and Conduct

Managing people is one of the most time-consuming and difficult aspects of any job. Whether you have one direct report or 20, the responsibilities loom large and finding the time to follow sound management practices in everything you do as a supervisor can be challenging. Documentation of performance and conduct issues often feels like one of the most burdensome duties, and unfortunately it is the one that usually gets put off the longest. More...

Supervisor Do's and Don'ts

A summary of inappropriate and appropriate actions taken by supervisors. More...

What is Performance Management?

Performance management is one of the most important parts of a supervisor's job. It is an ongoing process which begins with hiring an employee. Whether working with a long-term employee or a problem employee, all staff members need ongoing feedback about your expectations and their performance. Throughout the year, there are performance management stages that should be ongoing in your day-to-day interactions with employees, while others happen during the annual performance review period, or on an as-needed basis. More...