Student Computing Support Center
(walk in support for students)

Room 009 Stalker Hall

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Help Desk Call Center
237-2910
888-818-5465

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Instructional Tools Support Center
237-7000

Fall and Spring
M-Th 7:30 A.M. to 9:00 P.M.
Friday 7:30 A.M. to 6:00 P.M.
Saturday & Sunday 12:00 P.M. to 9:00 P.M.



Telecommunications
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038

Business Hours: 8am-4:30pm M-F
Operator Services:
(while school is in session)
8am-9pm Mon-Fri
10am-9pm Sat and Sunday
(when school is not in session)
8am-4:30pm Mon-Fri

Classroom and Event Technology Support
812-237-2690
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed


Enterprise Services

Vision

The Enterprise Services Department in the Office of Information Technology desires to improve the University’s use of and satisfaction with all technology services available to its stakeholders.

Mission

The Enterprise Services Department will provide superior front line IT support through customer-focused service, strong customer advocacy, and technical competency.

Service Offerings

  • IT Help Desk Services
  • IT Consulting
  • IT Desktop Services
  • IT Project Management Services
  • Business Intelligence Services
  • Data Driven, Action Oriented Communication Campaigns

Mike Snyder, Director

Mike Snyder is the Director for Enterprise Services in the Office of Information Technology and a certified PMP. In this role he is responsible for Business Intelligence, the Project Management Office, the IT Consultant Group, and the IT Help Desk. He has been working in IT for 14 years, first in the private sector, and actively in higher education here at ISU for the past four. Mike earned his bachelor’s degree in computer science from Pacific Lutheran University in Washington State and is currently working on his M.B.A. here at the Scott College of Business.

Staff

NameTitle
Aaron Brink
IT Consultant Manager
Julie Cuffle
Business Intelligence Specialist
Sarah Pigg
IT Project Manager
Kathryn Elson
IT Consultant
John Ford
IT Consultant
Randy Hargis
IT Consultant
Dan Leslie
IT Project Manager
Dennis McKay
IT Consultant
Pamela Malone
IT Consultant
Frank Mitchell
IT Consultant
JT Monds
IT Consultant
Scott Neal
IT Consultant
Mike Snyder
Director
Doug Weatherston
Business Intelligence Analyst
* Please submit OIT staff directory changes to lynn.larimer@indstate.edu.

Contact Information

For more information on the services offered, please call Mike Snyder at x9697.

Area Consultant Information

Map of area consultant coverage



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Security News and Issues

OIT Security Home Page

Events & Training

Computer-based self-paced training for students, faculty and staff >>

Main Contact

Gillum Hall 103
Indiana State University
Terre Haute, IN 47809

Help Desk:
(812) 237-2910
(888) 818-5465

Offices:
(812) 237-8439

E-mail:
it-help@indstate.edu

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