Student Computing Support Center
(walk in support for students)

Room 009 Stalker Hall

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Help Desk Call Center
237-2910
888-818-5465

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Instructional Tools Support Center
237-7000

Fall and Spring
M-Th 7:30 A.M. to 9:00 P.M.
Friday 7:30 A.M. to 6:00 P.M.
Saturday & Sunday 12:00 P.M. to 9:00 P.M.



Telecommunications
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038

Business Hours: 8am-4:30pm M-F
Operator Services:
(while school is in session)
8am-9pm Mon-Fri
10am-9pm Sat and Sunday
(when school is not in session)
8am-4:30pm Mon-Fri

Classroom and Event Technology Support
812-237-2690
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed


Computer Security

If you use a computer, you are at risk. Without proper security, you could become the victim of theft, vandalism or terrorism. You might fall prey to malicious opportunists (“hackers”) who wish to exploit your computer. Hackers may try to steal sensitive or valuable personal information such as passwords or credit card numbers or they may want to abuse your high-speed access to the Internet. As a result, your computer may be attacked and used for personal gain, file sharing, or as a platform to launch attacks against other computers and networks. In addition you may be exposed to “viruses”, “worms”, and “Trojan Horses” - forms of software designed to compromise or damage your computer.

In most cases the targets of these attacks are chosen randomly from vulnerable computers. You can minimize or eliminate your risk with the insurance of a current anti-virus program and by good password practices. For even more security, you can add personal firewall software to limit or control Internet access to your computer.

The most basic protection is a password, if your computer system calls for one. A good password should not be easily guessable. Hackers use dictionaries and computers to try ordinary words, and the first passwords they will try are your username or no password. The best passwords use combinations of letters (upper and lower case) and numbers or special characters. At first glance this type of password may seem difficult to remember, but they are not. The easiest thing to do is to remember a phrase and then abbreviate it. If my password were based upon the phrase “Three Blind Mice”, I might set it to 36lindm - using the number 3, substituting the numeral 6 for the letter b, and limiting it to 6 or 7 characters.

The following page contains guidelines for choosing a secure password and keeping it secure: Secure Password Guidelines

Equally important is a current anti-virus software program. These kinds of programs are updated regularly. Most products will check automatically for updates, if installed properly.

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System Alerts

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Game Console and Entertainment System connection issues are reported on the Network in residential halls.


Printer Alerts

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Paper Size Mistmatch Errors While Printing Multiple Copies of Documents

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Security News and Issues

OIT Security Home Page

Events & Training

Computer-based self-paced training for students, faculty and staff >>

Faculty workshop schedules >>


Main Contact

Gillum Hall 103
Indiana State University
Terre Haute, IN 47809

Help Desk:
(812) 237-2910
(888) 818-5465

Offices:
(812) 237-8439

E-mail:
it-help@indstate.edu