Student Computing Support Center
(walk in support for students)

Room 009 Stalker Hall

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Help Desk Call Center
237-2910
888-818-5465

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Instructional Tools Support Center
237-7000

Fall and Spring
M-Th 7:30 A.M. to 9:00 P.M.
Friday 7:30 A.M. to 6:00 P.M.
Saturday & Sunday 12:00 P.M. to 9:00 P.M.



Telecommunications
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038

Business Hours: 8am-4:30pm M-F
Operator Services:
(while school is in session)
8am-9pm Mon-Fri
10am-9pm Sat and Sunday
(when school is not in session)
8am-4:30pm Mon-Fri

New Faculty

This page is designed to help new faculty members get started with technology here at ISU.

Background
Your ISU IDs
   University ID: This is the number on your university ID, often referred to as your “991 number.”
   Portal ID: The portal (commonly referred to as “the portal” or “MyISU”) is the environment where you can access many different Web-based
                    resources, including:

                  - Student and course information (from Banner, which is our Student Information System)
                  - Your personal information (e.g. personnel and payroll information)
                  - Blackboard

You can access all of these resources with a single sign-on through the MyISU portal.


Your faculty status
OIT uses the following Academic Affairs designations:

                  - Tenured
                  - Tenure-Track
                  - Instructors (non-tenure track, multi-year contract)
                  - Lecturers (non-tenure track, part-time and full-time, one-year contract)

In a very few cases, your faculty status makes a difference in how we handle things. Where necessary, we have designated this in the list below.

Getting Tech Support
If you have problems with any or all of the steps below (or with any of the technology here at ISU), please don’t hesitate to call us or to submit a support ticket.

Now, let’s get started!

Initial Setup
These are the first steps that a new person on campus typically needs to follow to get access into our systems. The first link below (Activating your Portal ID) will take you to where you can begin this process. You will need the following information beforehand in order to activate your Portal ID:

                  - Your University ID(991 number)
                  - Last 4 digits of your social security number
                  - Date of birth

You may also want to visit the ISU Password policy link to familiarize yourself with password requirements.

Getting Started
The links below take you to information on technology resources here at ISU that you may need for your classroom and research activities. If you don’t see a service below, please don’t hesitate to call the Help Desk or submit a ticket to ask how or where we provide it!

  • ISU Computing and Web Policies
  • Help with Blackboard and other instructional tools
  • Reserving a classroom/lab
  • Off campus access to ISU resources
  • Animation
  • When words and static graphics aren't enough to illustrate complicated concepts, topics, or timelines, animation and 3D modeling can help. CIRT offers several types of animation, including:

    • Time-lapse recording
    • Traditional (2D) Animation
    • 3D animation
    • Stereoscopic Animation

    Due to the time intensive nature of animation, CIRT will request a consultation meeting with faculty to determine the needs, scope and timeline of the project.

  • Conference Posters
  • Conference presentations are a vital part of research for Faculty. To support this, CIRT offers large format, conference poster design, printing and additional finishing like lamination and mounting to folding foam-core panels.

    Faculty Conference Posters
    There is no charge for faculty conference posters in most circumstances. We ask for two to three weeks of lead-time for posters requiring design and layout. For posters that only require printing we ask for a one-week lead-time and that the poster be print ready when submitted. A charge may be assessed for conference posters that require re-prints due to typo's, changes or damage.

    Faculty may submit many different formats for conference poster design. Typically, faculty will provide their condensed research in a Word document with supporting graphs and images. Image files can be submitted in any standard format (bmp, jpg, gif, tif, etc.). CIRT does not accept Publisher documents.

    The current price list can be found here (link to PDF)
    Please read our proofreading statement (Link to HTML)

  • Desktop Application Development
  • Digital Illustration/3D Modeling
  • Digital illustration is offered to faculty to assist with the development of visual aids for the further and deeper explanation of concepts and data for instruction, research and grant support. CIRT's digital illustrations have been used for publications, conference posters and use in learning environments.

    3D Modeling is similar in purpose to digital illustration, but ads dimension and interactivity. CIRT can deliver 3D models in static image formats or interactive models for delivery via the web.

    Digital illustration and 3D modeling projects require significant resources and time management, all DI/3D projects require consultation with faculty and staff to help determine the and define project scope and acceptable timelines.

  • Graphic Course Banners (for use in Blackboard)
  • Graphic course banners assist Blackboard users with easy identification of the course they are accessing as well as presenting a more polished interface to the enrollees. Course banners are a graphic header for Blackboard courses and are done at no charge for ISU faculty.

  • Informational/Promotional Signage and Banners
  • Large format posters, signs, banner design and production services are available to faculty and staff for campus events, visiting speakers or messages for the campus community. Most posters, signs and banners are designed and produced "in-house" on our large format printers, some jobs requiring large quantities (more than 20) may require 3rd party printing, as such more lead time may be required. Poster, Sign and banner jobs may incur departmental charges.

    Typical examples and sizes and options:

    Posters/Indoor Signs:

    • 24" X 36", 11" x 17", 18" x 24", 16" x 20" & Custom Sizes Available
    • Printing on Satin or Gloss
    • Foam Core Mounting
    • Satin or Gloss Lamination

    Banners & Outdoor Signage

    • 18" x 24" Outdoor H-Stake Signs
      • Single or Double sided
      • Mounted to Corrugated PVC
      • Can be laminated for additional gloss & durability

    • Oversized, Reinforced Vinyl Outdoor Banners
      • Full Color Print
      • Single or Double Sided
      • Can be grommetted for hanging

  • Large Dataset Storage
  • Parallel Computing
  • Scientific Simulation
  • Video Recording and Streaming Services
  • Web Database Solutions

OR . . .check our knowledge base for information and help with many of your technology support questions:

Maintenance Activities
Now that you are ready to go, we realize that at some point you may have a problem or need to change something. Following are some links you may need in the future. These can also be found through our OIT Website, in the page we devote to technology support for faculty:

Other information you may need from time to time:



normalAll systems normal.

Check Systems >>

Security News and Issues

OIT Security Home Page

Events & Training

Computer-based self-paced training for students, faculty and staff >>

Faculty workshop schedules >>


Main Contact

Gillum Hall 103
Indiana State University
Terre Haute, IN 47809

Help Desk:
(812) 237-2910
(888) 818-5465

Offices:
(812) 237-8439

E-mail:
it-help@indstate.edu