Student Computing Support Center
(walk in support for students)
Room 009 Stalker Hall
M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Sunday 3:00pm to 9:00pm
Help Desk Call Center
M-Th 7:30am to 10:00pm
Friday 7:30am to 4:30pm
Saturday 8:00am to 2:00pm
Sunday 3:00pm to 9:00pm
Holiday and Summer Hours
Instructional Tools Support Center
Fall and Spring
M-Th 7:30 A.M. to 9:00 P.M.
Friday 7:30 A.M. to 6:00 P.M.
Saturday & Sunday 12:00 P.M. to 9:00 P.M.
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038
Business Hours: 8am-4:30pm M-F
(while school is in session): 8am-9pm Mon-Fri and 10am-9pm Sat and Sunday
(when school is not in session): 8am-4:30pm Mon-Fri
This page is designed to help new faculty members get started with technology here at ISU.
Your ISU IDs
University ID: This is the number on your university ID, often referred to as your “991 number.”
Portal ID: The portal (commonly referred to as “the portal” or “MyISU”) is the environment
where you can access many different Web-based
- Student and course information (from Banner, which is our Student
- Your personal information (e.g. personnel and payroll information)
You can access all of these resources with a single sign-on through the MyISU portal.
Your faculty status
OIT uses the following Academic Affairs designations:
- Instructors (non-tenure track, multi-year contract)
- Lecturers (non-tenure track, part-time and full-time, one-year contract)
In a very few cases, your faculty status makes a difference in how we handle things. Where necessary,
we have designated this in the list below.
Getting Tech Support
If you have problems with any or all of the steps below (or with any of the technology here at ISU), please don’t hesitate to call us or to submit a support ticket.
Now, let’s get started!
These are the first steps that a new person on campus typically needs to follow to get access into our systems.
The first link below (Activating your Portal ID) will take you to where you can begin this process. You will need the following information beforehand in order to activate your Portal ID:
- Your University ID(991 number)
- Last 4 digits of your social security number
- Date of birth
You may also want to visit the ISU Password policy link to familiarize yourself with
- Activating your Portal ID
- ISU Password policy
- Default accounts you receive
These are the accounts you have access to immediately after activating your Portal ID:
- Office Communicator - An instant messaging client. It can be downloaded here.
- MyISU Cloud
- Home drive (H Drive located in My Computer) - This is a network drive with 200 MB of storage you can access. This can be increased by request.
- Telephone setup (Tenure Track and Instructors)
If you are having issues with your phone or need assistance in getting it set up, please contact the Telco at x8000 or firstname.lastname@example.org
and they will address your needs as quickly as possible.
- New faculty computer request (Tenure Track
- New faculty computer request (Lecturers)
- How to access your email
You can access your email account in two different ways:
- Webmail - In any browser go to webmail.indstate.edu and enter your Portal ID and password.
- Microsoft Outlook client - Your ISU issued computer can be configured to use Outlook to access your email. Contact the Help Desk at x2910 to get the process started.
- Wireless access on campus
Getting wireless setup on your ISU issued machine you can do the following:
- Using mobile devices
The links below take you to information on technology resources here at ISU that you may need for your classroom and research activities. If you don’t see a service below, please don’t hesitate to call the Help Desk or submit a ticket to ask how or where we provide it!
- ISU Computing and Web Policies
- Help with Blackboard and other instructional tools
- Reserving a classroom/lab
- Off campus access to ISU resources
When words and static graphics aren't enough to illustrate complicated concepts, topics, or timelines, animation and 3D modeling can help. CIRT offers several types of animation, including:
- Time-lapse recording
- Traditional (2D) Animation
- 3D animation
- Stereoscopic Animation
Due to the time intensive nature of animation, CIRT will request a consultation meeting with faculty to determine the needs, scope and timeline of the project.
Conference presentations are a vital part of research for Faculty. To support this, CIRT offers large format, conference poster design, printing and additional finishing like lamination and mounting to folding foam-core panels.
Faculty Conference Posters
There is no charge for faculty conference posters in most circumstances. We ask for two to three weeks of lead-time for posters requiring design and layout. For posters that only require printing we ask for a one-week lead-time and that the poster be print ready when submitted. A charge may be assessed for conference posters that require re-prints due to typo's, changes or damage.
Faculty may submit many different formats for conference poster design. Typically, faculty will provide their condensed research in a Word document with supporting graphs and images. Image files can be submitted in any standard format (bmp, jpg, gif, tif, etc.). CIRT does not accept Publisher documents.
The current price list can be found here (link to PDF)
Please read our proofreading statement (Link to HTML)
Desktop Application Development
Digital Illustration/3D Modeling
Digital illustration is offered to faculty to assist with the development of visual aids for the further and deeper explanation of concepts and data for instruction, research and grant support. CIRT's digital illustrations have been used for publications, conference posters and use in learning environments.
3D Modeling is similar in purpose to digital illustration, but ads dimension and interactivity. CIRT can deliver 3D models in static image formats or interactive models for delivery via the web.
Digital illustration and 3D modeling projects require significant resources and time management, all DI/3D projects require consultation with faculty and staff to help determine the and define project scope and acceptable timelines.
Graphic Course Banners (for use in Blackboard)
Informational/Promotional Signage and Banners
- Large Dataset Storage
- Parallel Computing
- Scientific Simulation
- Video Recording and Streaming Services
- Web Database Solutions
OR . . .check our knowledge base for information and help with many of your technology support questions:
Now that you are ready to go, we realize that at some point you may have a problem or need to change something.
Following are some links you may need in the future. These can also be found through our OIT Website, in the page we devote to technology support for faculty:
Other information you may need from time to time:
- Computer security issues (malware, viruses, spam, etc)
- Changing your Portal password
- Requesting new accounts
- Need to change your name
Because your email address and Portal ID are tied to so many different permissions, applications, and functions here at the university, changing either one is no small matter. Normally this would occur in the event of marriage, legal name change, or change in a preferred name (ie. Robert to Bob).
Please contact the OIT Help Desk at x2910 and we will get the process started for you.