Student Computing Support Center
(walk in support for students)
Room 009 Stalker Hall

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm

Help Desk Call Center
237-2910
888-818-5465

M-Th 7:30am to 10:00pm
Friday 7:30am to 4:30pm
Saturday 8:00am to 2:00pm
Sunday 3:00pm to 9:00pm

Instructional Tools Support Center
237-7000

Fall and Spring
M-Th 7:30 A.M. to 6:00 P.M.
Friday 7:30 A.M. to 4:00 P.M.
Saturday 12:00 P.M. to 4:00 P.M.
Sunday 4:00 P.M. to 8:00 P.M.

Spam, Scams, and Other Fraudulent Emails

Fraudulent E-mail
There are a number of different fraudulent e-mails being circulated at any given time and despite our best efforts some do manage to hit your inbox from time to time. They generally fall into one of a few general categories. The email says your account is in danger of being shut off and requires you to reply with your username, password, and other personal information. The email says some sort of financial transaction is pending on an account and requires you to submit personal information. The email says a governmental agency (ie. the IRS, etc) needs additional information that you must submit. The email says that a foreign national needs your help in moving money into our country. The email says a shipping company has a package for you and needs information for delivery.
PLEASE NOTE: 1) No legitimate organization, including ISU, will EVER ask you for your email password or other personal information via email. 2) If an email sounds too good to be true, it is probably a scam. 3) An indicator of a spam email is that it is filled with broken English and/or lots of misspelled words.

Fraudulent E-mail

There are a number of different fraudulent e-mails being circulated at any given time and despite our best efforts some do manage to hit your inbox from time to time. They generally fall into one of a few general categories.

The email says your account is in danger of being shut off and requires you to reply with your username, password, and other personal information.

The email says some sort of financial transaction is pending on an account and requires you to submit personal information.

The email says a governmental agency (ie. the IRS, etc) needs additional information that you must submit.

The email says that a foreign national needs your help in moving money into our country.

The email says a shipping company has a package for you and needs information for delivery.

PLEASE NOTE:

1) No legitimate organization, including ISU, will EVER ask you for your email password or other personal information via email.

2) If an email sounds too good to be true, it is probably a scam.

3) An indicator of a spam email is that it is filled with broken English and/or lots of misspelled words.

The following is a partial list of spam emails we have been alerted to for the past 60 days. This is not an exhaustive list of all the spam we have been notified of, just the ones that are particularly bad and potentially dangerous. If you receive any of these emails, delete them at once. DO NOT click on any links, open any attachments, or respond to these emails. The links below contain a copy of the spam for comparison. If you have questions, contact the Help Desk at x2910.

NEW WARNING: It has been reported to OIT that someone at ISU had a man call her saying that he was from the Microsoft IT department and asking her to go through a bunch of steps on her computer. She was unsure as to what he wanted her to do, and kept telling him that she had her own IT department to take care of any issues that may arise. He was incredibly insistent that she go through these steps, otherwise '[her] system would crash tomorrow.' She said that he was calling from a 202 area code.

Subject: Payroll Processed Successfully with no errors

Subject: You requested a new Facebook password

Subject: Intuit Payroll Verification inquiry

Subject: Voice Mail from 703-892-12XX (55 seconds)

Subject: FW: EMERGENCY VERIFICATION

Subject: Don't forget about meeting tomorrow

Subject: Final Warning!!Re-Activate Your Email Quota

Subject: Account Warning-01281?

Subject: Thank you for your order.

Subject: Your Bill Is Now Available

Subject: From; Sgt.Johnson Brown

Subject: Termination of your accountant license.