Off Campus Access

Administrative Systems and Services

Before You Start
A VPN connection is required to access restricted, electronic resources at Indiana State University. ISU's web-based VPN service offers access to ISU's virtual private network (VPN), which provides authentication and encryption when you use an off-campus network. When you use the ISU VPN, you can access IP-restricted university resources and connect to network file servers. The VPN allows you to access library databases restricted to ISU students, faculty, and staff.

VPN services are available for all retired and current faculty and staff, business affiliates and educational affiliates.

Indiana State offers three options for connecting through VPN:

Web Based - Basic VPN access is sufficient for accessing most administrative systems and services available while on campus such as:

Banner
Argos
ImageNow

Cisco VPN Client - Use of the full AnyConnect client will force all network traffic to flow through the client VPN session. (instructions found here) For accessing:
- Map network drives (or any other campus server)
- SharePoint Collaboration (Team Pages)
You will not be able to access any network resources, such as the home printer.
RSA Token - Only needed by system administrators. If you are a system administrator, contact the help desk to receive the instructions to get RSA access.

RSA SecureID Token FAQ

What is a RSA SecureID token?
The token is a physical device which generates a random password. This provides what is known as two factor authentication. Two factor authentication involves using "something you have" and "something you know" and usually consists of using a password and another form of authentication such as a smart card, biometric data (fingerprints, retinal scan) or token.

Why do I need a RSA SecureID token?
Certain administrative systems are restricted and only accessible from on-campus. Employees that are required to access administrative systems, such as Banner, from off-campus will need a token.

How do I obtain an RSA SecureID token?
To request an RSA SecureID token, fill out the RSA Token Request Form located at www.indstate.edu/oit/ics. The instructions are located at the bottom of the form.

What administrative systems can be accessed through the use of an RSA SecureID token?

Banner
Argos
ImageNow

What is the cost to my department for an RSA SecureID token?
The initial cost to a department for a staff member to have a token assigned to them is $75.00. This includes the first year of maintenance and approximately half of the purchase price of the token. Each year afterward the department is responsible for the annual maintenance fee of $40.00.

The department should plan on budgeting for the replacement cost every three years. In order to allow for price increases, it is recommended that $75 be used for budgeting purposes.

What do I do if my token is lost or damaged?
Notify OIT by contacting the Help Desk (237-2910) that the token is lost or damaged and whether a replacement is desired. It is the responsibility of the department to pay for a replacement.

Can I share my token with another employee?
Tokens are not to be shared. The tokens are registered to their owner and the owner is responsible for their use and security.

Can I use the token with my own personal PC?
For security reasons, tokens should be used only with University-provided computers. Under Indiana laws passed in 2006 you can be held criminally liable for data breaches under certain circumstances. Please review Indiana code 4-1-10 and 4-1-11 at www.in.gov/legislative

Can support staff receive a token?
Yes, support staff can receive a token.It is recommended that the department check with HR to review policies and/or procedures that may affect employees in this category who perform work from home.

Under what conditions does a token have to be returned to OIT?

Employee leaves the University
Employee accepts another position in a different department.
Supervisor determines that the employee no longer needs access from off-campus.

What is the process to return a token?
The employee needs to return the token to the OIT central desk in the basement of Rankin Hall.

Can a token just be kept within a department when an employee leaves and then given to a new employee?
No, the token must be returned to OIT as stated above.The new employee must fill out the request form and go through the standard approval process.

If a department determines that their employees no longer need to work from off-campus and return the tokens, is part of the annual maintenance refunded?
No, the department is responsible for the entire year of maintenance.

pdf Token Request Form >>

Using ISU's web-based VPN service for off-campus connections

Indiana State University's web-based VPN service offers cross-platform access to ISU's virtual private network (VPN), which provides authentication and encryption when you use an off-campus network. When you use the ISU VPN, you can access IP-restricted university resources and connect to network file servers. The VPN allows you to access library databases restricted to ISU students, faculty, and staff.

Connecting to the web-based VPN
To configure your web-based VPN connection from off campus:

In a browser, go to: https://isuvpn.indstate.edu
Select ISUVPN
Enter your Username and credentials accordingly.
The first time you log in at that URL, the server will download and install a Java applet or a ActiveX applet to your workstation. If you are prompted to accept a certificate and applet from Cisco, do so by selecting Always.
Once connected you receive a Welcome Message, click continue.
The browser window will remain open after you are connected to remain connected through the VPN. Closing this browser window will disconnect you from the VPN.
When you browse to a site through this window you will notice a mini-toolbar will appear in the top right corner.
- Clicking on the Double Arrows will move the mini-toolbar from side to side to avoid it being on top of any links needing to be clicked on.
- The Road Sign will allow you to enter a new URL in the window.
- The Home will take you back to the initial login screen.
- The "X" will log you out of the VPN and terminate the current window.
To log out, Either click the Red "X" on the mini toolbar or from the home screen click "Logout" in the top right hand corner of the VPN in the browser window.

Note: After 15 minutes of inactivity, you will be timed out automatically. Active connections will be timed out automatically after nine hours.

Compatible operating systems and browsers
ISU's web-based VPN service should work with the following operating systems:

Windows:
- Windows 8
- Windows 7
- Windows Vista (Enterprise, Ultimate, Business, Home Basic, Home Premium)
- Windows XP (Professional and Home) with Service Pack (SP) 2 or SP3
- Windows 2000 Professional with SP4
Macintosh:
- ac OS X 10.5 and later (Intel Macs)
Linux:
- OpenSuse 10.x or 11 (32-bit only)
- Ubuntu 7.10 or 8.10 (32-bit only)
- Fedora 9 (32-bit only)
- Red Hat Enterprise Linux 5 and 6 (32-bit only)

ISU's web-based VPN service should work with the following browsers:

Windows:
- Firefox 2 or above
- Internet Explorer 7 or above
Macintosh:
- Safari 1.0 and above
- Firefox 2 or above
Linux:
- Firefox 2 or above

You must have Sun Java Runtime Environment 5/1.5.07 or above.

Note: If you find that you need to install the Sun Java Runtime Environment (JRE), visit Java Downloads for All Operating Systems - Sun Microsystems. Follow the download and instruction links for your operating system.

Using ISU's VPN service for off-campus connections with the Cisco AnyConnect VPN Client

Introduction

Indiana State University's VPN service offers web-based, cross-platform access to ISU's virtual private network (VPN), which provides authentication and encryption when you use an off-campus network. When you use the ISU VPN, you can access IP-restricted University resources and connect to network file servers. The VPN allows you to access library databases restricted to ISU students, faculty, and staff. Use of the full AnyConnect client will force all network traffic to flow through the client VPN session, you will not be able to access any local resources from your remote location. Essentially making your entire machine appear on campus for network connectivity.

Installing the Cisco AnyConnect VPN Client

To install for Windows, Macintosh and Linux:

Windows, Macintosh and Linux users should login to the VPN Client interface as described in “Using ISU's VPN service for off-campus connections”
In the left hand window select “AnyConnect”. Then select “Start AnyConnect”. This will install the AnyConnect Client on your machine and auto log you in the first time. Additional instructions are in the right hand web browser window.
Be sure to logout of the client or disconnect after you are done.
For future sessions simply click on the AnyConnect Client in your operating system, you do no need to launch the web browser session to connect. When prompted select isuvpn.indstate.edu. A pop up window will appear, select the appropriate group (ISUVPN or ISUVPN-RSA) and enter your username and credentials. You will receive one more pop up box indicating you are logged into the VPN.

To install for Android or iPad devices:

Download and install the Cisco AnyConnect client from the appropriate APP Store for your device. Android users will notice there are several versions of the client for Rooted, non-rooted and OS specific versions, select the most appropriate for you device.
Launch the AnyConnect Client and “Add VPN Connection…”, For the server address enter “isuvpn.indstate.edu” and an appropriate description for the connection.
Launch the AnyConnect Client and have the VPN client connect to isuvpn.indstate.edu profile created in the above step. Select the Group “ISUVPN” or “ISUVPN-RSA” and enter your username and credentials.
Be sure to logout of the client or disconnect after you are done.

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Off Campus Access

Administrative Systems and Services

RSA SecureID Token FAQ

Using ISU's web-based VPN service for off-campus connections

Using ISU's VPN service for off-campus connections with the Cisco AnyConnect VPN Client

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