Student Computing Support Center
(walk in support for students)

Room 009 Stalker Hall

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Help Desk Call Center
237-2910
888-818-5465

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Instructional Tools Support Center
237-7000

Fall and Spring
M-Th 7:30 A.M. to 9:00 P.M.
Friday 7:30 A.M. to 6:00 P.M.
Saturday & Sunday 12:00 P.M. to 9:00 P.M.



Telecommunications
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038

Business Hours: 8am-4:30pm M-F
Operator Services:
(while school is in session)
8am-9pm Mon-Fri
10am-9pm Sat and Sunday
(when school is not in session)
8am-4:30pm Mon-Fri

Classroom and Event Technology Support
812-237-2690
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed


Minimum Guidelines For Secure Passwords

On October 15, 2008 ISU will begin enforcing strong passwords per “Use of Passwords Policy” located in the University Handbook (revised copy August 2003) Section V, pages V-17 at http://www.indstate.edu/adminaff/handbook/SectionV.pdf#page=18.

To minimize impact, if your password does not have the following characteristics you should change it prior to October 15, 2008. To reset your password please visit https://isuportal.indstate.edu/password/ResetPassword and follow the prompts.

The following is the minimum standards that passwords must meet beginning October 15, 2008:

  • Password minimum length is 8 characters (maximum of 29 characters)
  • Password must contain at least one numeric character
  • Password must contain at least one uppercase character
  • Password must contain at least one lowercase character
  • Password must be changed every 180 days

Important note: Do not use the following special characters when creating your password as it there could be incompatibilities with some of ISU’s internal systems

Space # ~ ^ * ? , : ; " < > @ $ & ( ) ' =

To change your password go to https://myisu.indstate.edu and select the "Forgot/Change Your Password?" under the login box, then follow the prompts.

If you have questions regarding the minimum password requirement, please contact the Help Desk at x2910. For additional information about the minimum password requirement, please visit http://www.indstate.edu/oit/helpDesk/faq.php.



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Security News and Issues

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Events & Training

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Main Contact

Gillum Hall 103
Indiana State University
Terre Haute, IN 47809

Help Desk:
(812) 237-2910
(888) 818-5465

Offices:
(812) 237-8439

E-mail:
it-help@indstate.edu

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