Student Computing Support Center
(walk in support for students)

Room 009 Stalker Hall

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Help Desk Call Center
237-2910
888-818-5465

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Instructional Tools Support Center
237-7000

Fall and Spring
M-Th 7:30 A.M. to 9:00 P.M.
Friday 7:30 A.M. to 6:00 P.M.
Saturday & Sunday 12:00 P.M. to 9:00 P.M.



Telecommunications
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038

Business Hours: 8am-4:30pm M-F
Operator Services:
(while school is in session)
8am-9pm Mon-Fri
10am-9pm Sat and Sunday
(when school is not in session)
8am-4:30pm Mon-Fri

Classroom and Event Technology Support
812-237-2690
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed


Connecting to Blade3

Click here to download a PDF version of these instructions.

Click here for a PDF version for the Mac


In order to access Minitab from off campus you must have a Blade3 account. This account can be obtained by having your professor request one from the Help Desk at x2910. The Help Desk will need your professor to give them your Portal ID and 991 number. After the account has been created you will be given a Blade3 password.

This is the step by step process of how to log into the Blade3 server.

Connecting to the Blade3 Server

On Windows go to Start, then click on All Programs, followed by Accessories and then Communications. Choose the shortcut labeled "Remote Desktop Connection"

On a Mac you will have to download the Remote Desktop Client for Mac at http://www.microsoft.com/en-us/download/details.aspx?id=24596 and install first. "

You should get a window like the image shown below:

In order to use the hard drive on your computer or your personal printer you will need to do the following BEFORE connecting to the Blade3 server.

1. Click the Options button
2. Click on the Local Resources tab
3. Make sure that the box marked Printers is checked
4. Click on the More button
5. Check the boxes labeled "Drives" and "Other supported Plug and Play (PnP) devices" then click the
    OK button
6. Click on the General tab to return to the login

On the "Computer" Line, type blade3.indstate.edu and then click Connect.

You will get a large screen with a Novell username and password box. Please be sure to Uncheck Workstation Only.


Type your Sycamore Login and Password (the MyISU portal information) on the line and click Ok.

NOTE: If you receive an error message you will need to verify that you can log into your My ISU (Portal) successfully. If you cannot you will need to change your password using the Forgot/Change Password link on the Portal log in page. If you can log into Portal you will then need to contact the help desk at x2910 for assistance.

When you see the Windows Workstation login box, type your Blade3 username and password on the line, then click the OK button. The username typically matches your Sycamore Login but the password will be different. This is the password given to you by your professor and NOT your Portal password.

Because you are connected to the server profile once you are connected, you will notice that your icons and the programs are different.
To Access SPSS or other Statistical Software packages, click the Start Button, then All Programs. You will find a Statistical Software folder listed. Beneath that are SAS, Minitab and SPSS for Windows.


Changing Your Password

You will most likely wish to change the initial password assigned to one a bit easier for you to remember. To change your password, you will need to be logged in to the terminal server.

  1. Click on Start, then select "Windows Security." Note: If you are viewing the terminal server with a partial screen, make sure that you are selecting the Start button on the terminal server as opposed to your own computer's Start button.
  2. Click on the "Change Password" button. Fill in the fields to change your old password to a new password.

It is a good idea to change your password from time to time as it is the primary security for your personal terminal server account.


Printing from Blade3

Once inside the Blade3 account, you will need to open up your SPSS files you are working on, and do one of two options:

  1. 1. Print to your local printer normally by selecting it from the available printers.
        NOTE: Not all printers work with Blade3.



  2. 2. Click File->Print in the SPSS software.

        From there you will then select Microsoft XPS Document Writer from the list of available printers.  You will save your document to your computer's hard drive or a flash drive if it is recognized

         (NOTE: it won't be called Local C, as that will be the Blade 3 computer, it will probably be called C: your username,etc....)

        Close out of your Blade 3 account when you are sure you have saved the file to either your hard drive or a flash drive, and then open that file on your computer.

        If you can open it, you will then be able to print it like any other file from your own computer.

Logging off Remote Desktop

When you are finished with your session, click the Start button and select Logoff. This will return your computer to your normal desktop.

NOTE: If at some point during your session you are disconnected but are not finished with your session, you have 10 minutes to reconnect.

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Main Contact

Gillum Hall 103
Indiana State University
Terre Haute, IN 47809

Help Desk:
(812) 237-2910
(888) 818-5465

Offices:
(812) 237-8439

E-mail:
it-help@indstate.edu