Student Computing Support Center
(walk in support for students)

Room 009 Stalker Hall

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm

Technology Assistance Group Call Center
237-2910
888-818-5465

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm



Instructional Tools Support Center
237-7000

Fall and Spring
M-Th
7:30 A.M. to 9:00 P.M.
Friday
7:30 A.M. to 6:00 P.M.
Saturday & Sunday
12:00 P.M. to 9:00 P.M.



Telecommunications
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038

Business Hours:
8am-4:30pm M-F
Operator Services:
(while school is in session)
8am-9pm Mon-Fri
10am-9pm Sat and Sunday
(when school is not in session)
8am-4:30pm Mon-Fri

Classroom and Event Technology Support
812-237-2690
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed


Setting up the iPhone/iPad/iPod Touch for Sycamores email



You can set up e-mail using an ISU Sycamores Exchange email account on an Apple iPhone, iPad, or iPod Touch. When you set up an ISU Sycamores Exchange email account on your device, you’ll be able to access and synchronize your e-mail, calendar, and contacts. If you have a different phone, see Student Mobile Phone Email Setup Link. If you are having trouble connecting your device after following these steps, see “What else do I need to know?” at the end of this Help topic.

How do I set up Microsoft Exchange e-mail on an Apple iPhone, iPad, or iPod Touch?


For current iOS devices, the instructions can be found here:

http://support.apple.com/en-us/HT201729

Necessary ISU Specific Information:

    • Email /username = <Portal_ID>@sycamores.indstate.edu
    • Server = outlook.office365.com

For older iOS devices or older versions of iOS try these steps:

  1. Tap Settings > Mail, Contacts, Calendars > Add Account.
  2. Tap Microsoft Exchange.
  3. You don’t need to enter anything in the Domain box. Enter the information requested in the Email, Username, and Password boxes. You need to enter your full e-mail address in the Email and Username boxes (for example, astudent2@sycamores.indstate.edu).
  4. Tap Next on the upper-right corner of the screen. Your iPhone will try to find the settings it needs to set up your account. Go to step 7 if your iPhone finds your settings.
  5. If your iPhone can’t find your settings, you’ll need to manually enter your ISU Sycamores Exchange ActiveSync server name. (outlook.office365.com)
  6. In the Server box, enter your server name, which is outlook.office365.com, and then tap Next.
  7. Choose the type of information you want to synchronize between your account and your device, and then touch Save. By default, Mail, Contacts, and Calendar information are synchronized.

Caution:
If you're prompted to create a passcode, tap Continue and enter a numeric passcode. If you don’t set up a passcode, you can’t view your e-mail account on your iPhone. You can set up a passcode later in iPhone Settings.

 

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Main Contact

Gillum Hall 103
Indiana State University
Terre Haute, IN 47809

Get Help:
(812) 237-2910
(888) 818-5465

Offices:
(812) 237-8439

E-mail:
it-help@indstate.edu