Setting up the iPhone/iPad/iPod Touch for Sycamores email

You can set up e-mail using an ISU Sycamores Exchange email account on an Apple iPhone, iPad, or iPod Touch. When you set up an ISU Sycamores Exchange email account on your device, you’ll be able to access and synchronize your e-mail, calendar, and contacts. If you have a different phone, see Student Mobile Phone Email Setup Link. If you are having trouble connecting your device after following these steps, see “What else do I need to know?” at the end of this Help topic.

How do I set up Microsoft Exchange e-mail on an Apple iPhone, iPad, or iPod Touch?

Tap Settings > Mail, Contacts, Calendars > Add Account.
Tap Microsoft Exchange.
You don’t need to enter anything in the Domain box. Enter the information requested in the Email, Username, and Password boxes. You need to enter your full e-mail address in the Email and Username boxes (for example, astudent2@sycamores.indstate.edu).
Tap Next on the upper-right corner of the screen. Your iPhone will try to find the settings it needs to set up your account. Go to step 7 if your iPhone finds your settings.
If your iPhone can’t find your settings, you’ll need to manually enter your ISU Sycamores Exchange ActiveSync server name. (m.outlook.com)
In the Server box, enter your server name, which is m.outlook.com, and then tap Next.
Choose the type of information you want to synchronize between your account and your device, and then touch Save. By default, Mail, Contacts, and Calendar information are synchronized.

Caution:

If you're prompted to create a passcode, tap Continue and enter a numeric passcode. If you don’t set up a passcode, you can’t view your e-mail account on your iPhone. You can set up a passcode later in iPhone Settings.

What else do I need to know?

Follow these steps to determine your Exchange ActiveSync server name if m.outlook.com does not work.

Sign in to your account using Outlook Web App. (http://outlook.com)
In Outlook Web App, click Options > See All Options > Account > My Account > Settings for POP, IMAP, and SMTP access.
Under POP setting, look at the value for Server name.
If the POP server name is in the format podxxxxx.outlook.com, consider the following:
• Your Exchange ActiveSync server name is m.outlook.com if your device is running Apple iOS 4.x or 5.x (for example, iPhone 3G, iPhone 3GS, GSM/CDMA iPhone 4, iPhone 4S, iPod Touch 2nd generation, iPod Touch 3rd generation, iPod Touch 4th generation, iPad, iPad 2, and iPad 3).

Tip:

If you cannot set up your account using m.outlook.com, try using the full server name listed under POP setting as your server name.

• Your Exchange ActiveSync Server name is the same as your POP server name if your device is running Apple iOS 3.x (for example, iPad and iPod Touch 1st generation).
• If you’re prompted to create a passcode and don't create one, you won't be able to send and receive e-mail.

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Setting up the iPhone/iPad/iPod Touch for Sycamores email

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