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All Issues: Students

Accounts

• Changing your Sycamore login (Portal, Blackboard, Sycamores Email) password
• Using Sapphire (Personal Web Space)
• Requesting a Qualtrics account

Blackboard/Web Based Learning/Distance Education

• Support
• Using SPSS
• Using SPSS for Macintosh
• Using Tegrity
  • How to view a Tegrity file
  • How to download a Tegrity file
• Blackboard Tutorials
• My test/quiz locked up
• Respondus LockDown Browser

Computer Acquisition

• Laptop Purchase Program
• Scholarship Laptop Program
• Scholarship Laptop Configuration
• Laptop Rental Program
• Laptop Minimum Hardware Specifications

Computer Support

• Windows 8 FAQ
• Troubleshooting
• Services offered at the Student Computing Support Center (SCSC)

Connecting to the Network

• Windows 8 FAQ
• Connecting to wireless (WPA)
• Wireless Networking FAQ
• Connecting my game console to the network
• Setting up my mobile device for accessing ISU wireless

Email

• Sycamores email (Office 365) FAQ
• Setting up my iPhone/iPad for Sycamores email
• Setting up my Android for Sycamores email
• Setting up my Kindle Fire for Sycamores email

Labs

• Location/Hours
• Software Available

Mobile Devices

• Setting up my mobile device for accessing ISU wireless
• Setting up my iPhone/iPad for Sycamores email
• Setting up my Android for Sycamores email
• Setting up my Kindle Fire for Sycamores email
• State Mobile App

Printing

• Wireless Printing Instructions
• Student Printer Status
• Student Printer Locations
• Wireless Printing FAQ
• Printing from a Mobile Device

Security

• Dealing with viruses and malware
• Illegal File Sharing

Software

• Windows 8 FAQ
• Free Software For Students
• Getting help using software packages
• Printing Software



System Alerts

Network
The wireless environment may experience a brief interruption in service of less than 5 seconds. User may experience a drop in connection and should immediately reconnect. OIT is working with the vendor to resolve this issue.

Printer Alerts

Student Services Building - 2nd floor
This printer is temporarily unavailable due to a room remodel.

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Events & Training

Computer-based self-paced training for students, faculty and staff >>

Faculty workshop schedules >>

Main Contact

Gillum Hall 103
Indiana State University
Terre Haute, IN 47809

Help Desk:
(812) 237-2910
(888) 818-5465

Offices:
(812) 237-8439

E-mail:
it-help@indstate.edu