Student Computing Support Center
(walk in support for students)

Room 009 Stalker Hall

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Help Desk Call Center
237-2910
888-818-5465

M-Th 7:30am to 7:00pm
Friday 7:30am to 4:30pm
Saturday Closed
Sunday 3:00pm to 9:00pm


Instructional Tools Support Center
237-7000

Fall and Spring
M-Th 7:30 A.M. to 9:00 P.M.
Friday 7:30 A.M. to 6:00 P.M.
Saturday & Sunday 12:00 P.M. to 9:00 P.M.



Telecommunications
For business: 812-237-4183
To report a problem: 812-237-8000
Voice Mail Help: 237-3038

Business Hours: 8am-4:30pm M-F
Operator Services:
(while school is in session)
8am-9pm Mon-Fri
10am-9pm Sat and Sunday
(when school is not in session)
8am-4:30pm Mon-Fri

Classroom and Event Technology Support
812-237-2690
M-F 8:00am to 4:30pm
Classroom Support Hotline:
(Black Phone connected to podium)
M-Th 7:30am to 9:00pm
Friday 7:30am to 4:30pm
Saturday and Sunday: Closed


Printing

How to Use the Printers From your Phone or Mobile device

ISU is one of the first in the State and one of a select few in the country to offer printing from a mobile device. Students now have the additional option to print from a smartphone, iPad or tablet to one of twenty-eight conveniently located printers around campus. To use the new service follow the instructions below:

  1. From a mobile device send an email with the document attached to either printbw@indstate.edu for black and white printing or to printcolor@indstate.edu for color printing.
    Hint: In order to print just the attachment, remove any text from the body of the email. This would include signatures and device signatures (Sent from an Android Device, Sent from my iPhone, etc.). Any items in the body of the email will show up as an additional print job.
  2. After about two minutes, depending on the size or number of documents, you will receive a reply email from ISU-MobilePrint showing a list of the documents ready for release.
  3. Simply visit any of the twenty-eight printers and swipe your ID card or log in using your Sycamore ID and password.
  4. The terminal will show your list of print jobs that you can print.

Most of the more popular file formats are supported such as:

  • Microsoft Word (.doc and .docx)
  • Microsoft Excel (.xls and .xlsx)
  • Microsoft PowerPoint (.ppt and .pptx)
  • Adobe Portable Document Format (PDF)
  • Internet and E-Mail Formats (.html, .htm, .mht, and .eml)
  • Text files (.txt)
  • Rich Text Format (.rtf)

If you have any questions about printing contact the OIT Help Desk at x2910 or visit the Student Computer Support Center located in the lower level of Stalker Hall room 009.

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System Alerts

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Game Console and Entertainment System connection issues are reported on the Network in residential halls.


Printer Alerts

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Paper Size Mistmatch Errors While Printing Multiple Copies of Documents

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Security News and Issues

OIT Security Home Page

Events & Training

Computer-based self-paced training for students, faculty and staff >>

Faculty workshop schedules >>


Main Contact

Gillum Hall 103
Indiana State University
Terre Haute, IN 47809

Help Desk:
(812) 237-2910
(888) 818-5465

Offices:
(812) 237-8439

E-mail:
it-help@indstate.edu