Office of Information Technology

Telephone Services

Local Phone Service

A telephone and telephone line is provided with each residence hall room. There is no need to call for telephone service; the phone line will be active upon arrival. You may also connect your own phone.

Every student telephone line comes with private voice mail service for each student in the room. There is no need to bring an answering machine.

Call Waiting is available at no charge. To request call waiting, call 2910 and ask for this service to be programmed on your phone.

Phone Repair

If your telephone is not working properly, please contact the OIT Help Desk at 2910.

Long Distance

In order to make a long distance call from your residence hall room you will be required to charge the call to a credit/calling card. You may purchase calling cards at the machine located near Hulman Memorial Student Union’s information desk or from numerous local merchants.

Dialing Instructions

Emergency Calls

Dial 911 or Public Safety at 5555.

Local Dialing *

Terre Haute number: Dial 97 + seven-digit local phone number

Clinton number: Dial 97 + 765 + seven-digit Clinton number

* If you think a number might be local dial it that way first. If you are certain a number is local but it cannot be dialed that way, call 2910.

On Campus

To call another number on campus, dial the four-digit extension (the numbers following the 237 prefix).

Toll Free Dialing

Dial 97 + 1 + 8XX + XXX-XXXX

Directory Assistance

Campus: Dial “0”

Local: Off campus directory assistance is no longer available.

 

Voice Mail

 *Full Instructions *Pocket Guide


Voice Mail System upgrade Nov. 18, 2008

This upgrade requires a system replacement - vendor engineering personnel will be on campus to perform the upgrade beginning at 1:00 p.m.

The phone number(s) for voice mail will remain the same.

  • Faculty & Staff - x2727
  • Students - x8999

Because this is a system replacement it will be necessary to establish a new voice mailbox and record a new greeting. The first time you access your voice mailbox after the upgrade you will need to enter the password 1234. Follow the voice wizard to create a greeting and password. Users with a tree mailbox will need re-recorded the messages for each box.

Due to the transient nature of voice mail, messages in your voice mailbox at the time of upgrade will not transfer. Please be sure to retrieve any information from the old system by the morning of Nov. 18th as there will be no way to recover messages once the system replacement is complete.

There are a few tasks you will need to accomplish
once the new system is in place.

All students in residence halls or University Apartments that currently have voice mail will have a voice mail box on the new system.

Students who do not have voice mail and would like to add it to their telephone service at no charge need to file a request at http://www.indstate.edu/oit/voicemail_request.htm

If you are not in a single room all students in the room must agree to have voice mail.

Trouble with Voice Mail

If you are experiencing trouble with your voice mail, contact the Voice Mail Help Desk at 237-3038 or e-mail tlchelp@indstate.edu.