OIT Help Desk

Help for Distance Students

Distance Support Services
A website by the Distance Support Services Department that is a one stop shop for all things Distance Education.

Using ISU Resources with another Internet Provider (ISP)
If you are using another company for your Internet Service such as America Online, MSN, Time Warner or Verizon, you can still access many of ISU services and resources.

Help Desk FAQ: Web Courses
The Web Course section of the Help Desk FAQ.

Connecting to the ISU RDC using:
Windows Remote Desktop Connection
Windows Remote Desktop Connection (RDC) enables off campus users to log onto an on campus computer and utilize software such as SPSS or network resources such as Banner that aren't available on their own machine. Windows has software built in to connect to a RDC. If you are using a Mac you will have to install the Remote Desktop Connection software from Microsoft found here, then use the instructions located here.
Contact your professor to get a Blade3 account.

Microsoft Campus Agreement (MSCA)
ISU has signed an agreement with Microsoft for students to use the more popular software programs. All ISU students that have paid tuition can obtain their copies of software for PC or Mac at no additional charge.

Accessing your Home Directory Remotely
Students get 100MB of space on our Novell servers, in order to access these files remotely you must FTP to the Novell server. Click on the above link for instructions on how to do this.