OIT Help Desk
Top 5 Help Topics
| 1. My browser is having problems viewing ISU Portal and Blackboard. |
| Do not use AOL browser. |
| 2. Can I set up something so people will know that I am out of the office? |
| If you have the Outlook client on
your desktop, you can go to TOOLS, and then select RULES and ALERTS. In Outlook Web Access (OWA), you can go to Options and then select RULES. |
| 3. My mailbox is full. |
| Check to make sure that the messages you have deleted are not still in the Trash folder |
| 4. Why do I have problems with Cisco Clean Access every few weeks? |
| Do you have Microsoft Windows Updates set to update automatically? |
| 5. When I try to login to look at my mail, I get a message that my password is invalid. |
| Go to isuportal.indstate.edu and select FORGOT / TO FORWARD.
Answer your two security questions, and create a new password that is at least 8 characters long, has one upper case character, at least one lower case character, and at least one digit. |