Student is missing information (e.g., Social Security number or
birthdate) in the system. The student needs to supply the Office of
Registration and Records with a copy of the Social Security card and
picture ID to satisfy the missing Social requirement. For the birthdate,
the student will need to submit a birth certificate or a copy of the
The Office of Registration and Records is located in the basement of
Parsons Hall and their contact number is 237-2020.
Students should verify that there are no missing items preventing
financial aid from disbursing. All requested financial aid documents are
posted in the student’s MyISU Portal under the ‘financial aid’
departmental tab in Self Service.
Did you know that Federal Stafford Loans do not require credit or
income approval? Most students with a valid FAFSA on file are eligible.
To request a loan, submit a Stafford Loan Request Form, available in PDF
The Office of Student Financial Aid is located on the first floor of
Tirey Hall and their contact number is 237-2215.
Students should visit Bursar Operations on the first floor of
Parsons Hall to talk with an account analyst about paying their bill or
discussing questions about their account. Information about payment
options is available on Sycamore Express at
Students with a federal loan hold (FL) need to contact Bursar
Operations at 237-3511 if they plan on re-enrolling.
It is always a good idea to take a copy of your degree audit with
you to your advising appointment. The Degree Audit Reporting System is a
cumulative curriculum record of a student's progress in completing an
ISU degree. You may run a degree audit report for your declared degree
programs—or for degree programs in which you are interested. The degree
audit/worksheet details all of the requirements that must be completed
to finish a degree at Indiana State University. You can access your
Degree Audit Reporting Tools under the student tab in your Portal
account. Contact your advisor if you have any specific questions
regarding advisement appointment needs.
Advisors can be contacted in multiple ways, such as via email,
phone, or visiting their office
Please understand that advisors have many students to see during
priority registration, so you may not be able to get an immediate
If your advisor does not respond to your attempts at contact, get in
touch with the departmental office for your major or the University
College. For example, this office might be a Student Services Office in
your College (e.g., the College of Business) or it might be a
Departmental Chairperson in your major (e.g., the Psychology
Department). Contact information for these offices is available on the