4.4 Complaint Resolution Procedures

  • 4.4.1 Conduct Authority

The Director of SCI is charged with the development and administration of the Indiana State University conflict resolution procedures (CRP). The Director of SCI or designee is responsible for the training of University Conduct Officers (UCO). The following individuals have been granted authority as University Conduct Officers over the execution of conduct proceedings:

  • Associate Director of SCI,
  • Executive Director of Residential Life,
  • Associate/Assistant Directors of Residential Life,
  • Additional staff members in the University community as deemed appropriate and as trained by the Director of SCI or designee, and
  • University Conduct Board.

The aforementioned individuals may conduct administrative conferences with students who may have violated any University policy, including those found in the Code of Student Conduct, ISU Residence Hall Handbook and ISU student organization policies.

The Director of SCI may refer a complaint the University Conduct Board (See 4.4.3) in matters involving academic misconduct, sexual violence, and/or as necessary to address University community concerns.

  • 4.4.2 Administrative Conference

An Administrative Conference (AC) is intended to enhance a student’s awareness of University expectations; although educational, formative and/or disciplinary action may be a necessary result. An AC is a one-on-one meeting between the accused student and a University Conduct Officer (UCO). During an Administrative Conference, the UCO will schedule an opportunity to meet with the accused student and discuss the alleged violation(s), documentation, and witness statements relevant to the complaint. The UCO may also discuss relevant conduct history, academic progress, extracurricular activities, prior community service, and relevant criminal proceedings.

  • 4.4.3 University Conduct Board (UCB)

This board is comprised of one student in good standing with ISU, one University faculty member, one University staff member, and the Director of SCI or his/her designee to serve as the advisor to the board. These individuals are appointed by the President and trained by the Director of SCI. When the UCB is convened, the Director of SCI or his/ her designee will convene the board as stated above by members of the University hearing board pool:

  • Six students (undergraduate and/or graduate),
  • Six faculty members, and
  • Six staff members.

The UCB will hear all cases involving academic integrity violations, sexual violence or cases referred to SCI from the Office of Equal Opportunity. On a case-by-case basis, a University Conduct Board may be offered as an option for complaint resolution.

  • 4.4.4 Conflict of Interest

No member of the conduct board or no conduct officer who has a conflicting interest in a particular case may participate in a conduct hearing for said situation. Conduct board members and conduct officers with conflicting interests must recuse themselves from the proceedings. Either the student or the complainant may challenge a member of the University Conduct Board or University Conduct Officer in writing with the Director of SCI. In cases where the Director of SCI’s involvement is questioned, the challenge would be forwarded to the Vice President for Student Affairs.


Student Conduct and Integrity
Hulman Memorial Student Union
Room 821
Office: 812.237.3800