In September, Microsoft unveiled the ‘technical preview’ version of Windows 10. The ‘technical preview’ was made available for download and testing so IT groups could make sure the new version of Windows is compatible with other software. At Indiana State University, the OIT department has a Desktop Operating System Testing (DOST) team, consisting of 13 technical people, who have tested this early preview version of the software. The team has tested approximately 100 software packages using the ‘technical preview’ version on Windows machines (laptops - touchscreen and not – and desktops) and Mac’s. We tested on some tablets, such as Yoga and Surface Pro 3. So far, no problems have been discovered.
Many people are wondering why Microsoft ‘skipped’ Windows 9. It could be they wanted to distance themselves from Windows 8 and 8.1 by going to double digit numbers, but the truth is, we don’t know. By creating media interest, with many publications and websites speculating why Windows 9 was skipped, Microsoft gets lots of extra attention.
The next version of the ‘technical preview’ is rumored to be available for testing around January 21, 2015. Microsoft has scheduled a special event, titled ‘The Next Chapter’, on that date. The DOST team will download this version and test, just as we did the first version. OIT must ensure that installation of new versions of operating systems do not negatively impact the ISU user community.
One of the most anticipated features of Windows 10 is the return of the Start menu, which was missing from Windows 8 and 8.1 (OIT will continue to support Windows 7 and 8.1 until the campus is ready to move to Windows 10). The Start menu will have the more traditional display, like Windows 7, plus the tiles that came with Windows 8. The user will be able to customize their view of the Start menu. Another big plus is the operating system is usable on a wide range of devices, from PCs to tablets to smart phones.
Once the Release to Manufacturer (RTM) version of Windows 10 is available (current estimate is the middle of 2015), the DOST team will expand to include some campus professionals, both Faculty and Staff. So, even when the RTM version is available, more testing will be needed to confirm that Students, Faculty and Staff can function without issue in the new Windows 10 environment.
If you have downloaded the ‘technical preview’ version of Windows 10, and have feedback you would like to share, please contact OIT at ISU-OITFeedback@mail.indstate.edu. We would like to know your opinions and concerns.
Effective Monday November 17th the OIT Support Number (x2910) will present callers with a selection of options to access all major customer-facing IT support services, rather than connecting only to our general support center.
This change will allow our customers calling this number for support to be routed to the services they need directly
(such as Blackboard or classroom support), rather than having to go through an intermediary. We believe this will allow customers to reach support resources more quickly in many cases. If you already reach those services by calling them directly, you will experience no impact. If you would like to provide feedback, please contact Lisa Spence at x9604.