FAQ and Rave Guardian

Indiana State University Rave Guardian Campus Safety App

Turn your phone into a personal safety device.

Download the FREE Rave Guardian safety app to check in with someone you trust to help you stay safe both on and off campus.

With this app you can:

Manage and message your Guardians - Invite a trusted individual or individuals to be your Guardian, and communicate with them within the app as needed.
Reach police in an emergency - Call Indiana State University Public Safety directly for help if you are in trouble and send text tips - including photos - if you see something suspicious.
Let emergency personnel see your safety profile - Your user-created profile contains information such as residence details (home and school), medical conditions and much more. If at any time you need assistance, your profile is displayed to ISU Public Safety or any 9-1-1 center nationwide with Smart 911 capability.

Set a Safety Timer
With the Safety Timer, your status and location are available to those you trust. Set it up when you are heading somewhere unfamiliar, meeting with someone you don't know or any other time you would like someone to check in with you.

Your Guardians will be notified if your timer expires. Remember to deactivate it when you are safe.

Connect with your Guardians
Your Guardians look out for you - and you look out for them. Add and message guardians just like you do with your contacts. You can easily communicate directly or via group messaging with those you trust – including the ability to send photos.

If one of your guardians' Safety Timer has run out, you will be notified by the app, and you will be able to easily check in with that person to see if they are OK. You will also be able to see the location of their phone on a map.

9-1-1 Emergency
Make an emergency 9-1-1 call to your local police department.

The Safety Strip
This tool ensures that the app's functions are always readily available. Just tap or pull up the Shield icon when you need it.

ALERTUS Emergency Messaging System

When the Alertus Desktop alert system is installed on your computer, you can identify the software with an icon located in your taskbar.

The Alertus desktop system will be activated when an event occurs that causes the ALL Hazards Siren to sound. This will result in a full-screen "pop-up" on all properly configured PC;s and MacIntosh computers connected to the ISU network, taking over the whole screen with a warning and instructions from Public Safety. An "ALL CLEAR" message will be sent when the incident has been resolved.

Frequently Asked Questions

Who can I use as my guardian?

You may designate anyone with an email address who is also on your Smartphone contact list. But be sure to get their permission first. Your Guardian need not be another student or anyone affiliated with the university.

Is my privacy protected?

Yes. Your information is stored privately and securely with Rave Mobile Safety’s redundant databases. Only ISU Public Safety can view your profile and then only when you call 9-1-1.

Can Rave Guardian track me?

The ISU Guardian app and Smart911 can allow Public Safety to locate your approximate location when you place a 9-1-1 call. However, it cannot be used to locate you without your knowledge. Your profile and location (if you have enabled the location service) are only available to Public Safety when you call 9-1-1.

Is Public Safety notified when my time expires?

No. Only your primary or secondary guardian is notified when the timer you set expires.

Does Rave Guardian work off-campus?

The features of the ISU Guardian app will work off-campus. However, you must call 9-1-1 if you have an emergency at an off-campus location. Also, the tip feature is for campus locations only.

Does Smart911 work off-campus?

Vigo County Central Dispatch, which handles emergency calls for all agencies in the county except University Police, is also equipped with Smart 911 technology. However, Clay County, site of the Sycamore Outdoor Center, does not have Smart 911.

What should I include in my profile?

The more information you provide, the more Public Safety knows if officers need to assist you in an emergency. At a minimum, your address (home and school), your physical description and a recent photo are great places to start. If you have a particular health issue or other personal safety concern, you can include that information as well. YOU decide what YOU provide.

ISU Guardian sounds great! Can my parents or other family members back home sign up?

No. Persons not affiliated with the university are not able to download the app. They can use the general Rave Guardian app available at raveguardian.com