Electronic Transcripts
An official Indiana State University transcript is a complete record of a student's academic work at Indiana State University. There are many University holds that will prevent the release of a transcript. If you have one of these holds, you will not be able to order any transcripts until the hold is cleared with the University.
Official electronic transcripts can be sent from Indiana State University to any valid email address. It is the responsibility of the transcript requestor to verify that the recipient will accept delivery of an Electronic PDF transcript before requesting the Electronic PDF transcript.
In most cases, these requests will go out no later than one business day from when they are ordered. If you have enrollment history at Indiana State University both prior to 1980 and again after 1998, it may take longer to process your request.
Transcript requestors and electronic transcript recipients should ensure their email clients will accept emails from noreply@addsmail.com; check 'junk' folder for errant emails.
Electronic transcripts are available to be downloaded (maximum of 7 downloads per transcript) for 30 days from date of issue.
How to Authenticate the Official Transcript from the Indiana State University Office of the Registrar
All official electronic transcripts from Indiana State University have been digitally signed and therefore contain special characteristics. When the document is viewed through Adobe Reader versions 6.0 or higher or through Adobe Acrobat versions 6.04 or higher, it will reveal that a digital signature has been applied to the document
Adobe Reader version 7 and Acrobat version 7 and below will show a pop-up screen which will indicate whether the document is either valid, invalid, or whether the signer of the document is unknown and other measures must be taken to authenticate the document. In addition the pop-up screen allows for further examination of the digital signature, allowing you to authenticate the origin of the document.
Adobe Reader version 8 and Acrobat version 8 and higher use a blue ribbon across the top of the document to indicate document authenticity and validity.
Attn Mac users: When viewing an official electronic transcript from Indiana State University the software utilizes Adobe's secure certified PDF technology and therefore may only be viewed using the free Adobe Reader or Adobe Acrobat. The default Mac preview application will not display the document correctly.
Document Validity
Valid Signature
The document's contents have not been changed or altered in any way. Also, when the pop-up screen/blue ribbon displays a message that the digital signature is valid it means that the author of the document is known to the certification authority and the person or institution represented by the digital signature is true and authentic.
Invalid Signature
The document's digital signature is not authentic, or the document has been altered. The digital signature could have been revoked for some reason, or the document could have expired. In all cases, a document with an invalid display should be rejected.
Author Unknown
There are two possible meanings: the digital signature cannot be validated due to a disconnection to the internet, or the digital signature cannot be instantly validated via the internet. If this message is received make sure there is proper connection to the internet. If there is connection and the digital signature cannot be validated, reject this document.
Note on Pop-up Screens
To activate the pop-up screens in either Adobe Reader or Adobe Acrobat to view the status a document that has a digital signature (described above) open the application first, then open the document. Sometimes browsers will trigger Adobe Reader or Adobe Acrobat as a helper application, failing to activate the application's full functionality.
For More Information
Please visit the FAQ on the Indiana State University Transcript Ordering Portal for details about document downloading and opening questions.
You may contact the Office of Registration and Records at Indiana State University if you have additional questions about this digital signature, the authenticity of this document, or the means by which you received this document. Please direct these questions to ISU-ORR@indstate.edu.
