Proxy Access

What is Proxy Access?

Proxy Access allows the student to authorize a proxy to view information on their academic record. Students can also establish a passphrase allowing ISU representatives to share information that the student has authorized to be released specific to the proxy.

Who is a Proxy?

A proxy can be any individual that a student grants access to through the Proxy Access process via the portal.

What is a passphrase?

A passphrase is a unique code word or phrase that is assigned by a student to each proxy they set up. The passphrase is required when a proxy attempts to obtain information about their student. University administrators will need to confirm the passphrase prior to releasing authorized information about the student. This is done to protect the FERPA rights of the student.

What is FERPA?

FERPA stands for the Family Educational Rights and Privacy Act of 1974. Also known as the Buckley Amendment. This protects the privacy of a student’s educational records. FERPA applies to all educational agencies or institutions that receive funds under any program administered by the Secretary of Education. This law is enforced by the Family Policy Compliance Office (FPCO) of the U.S. Department of Education, Washington DC. FERPA is applicable to both K-12 and higher education. The Family Compliance Office is responsible for both levels of education. The main difference in FERPA between these two levels is that the rights ascribed to the “student” at the higher education level are given to the parents at the K-12 level. FERPA rights are granted to parents until their son/daughter reaches the age of 18 or begins attending an institution of higher education regardless of age.

Home

For Students
For Proxy

Contact

Office of Registration and Records
Parsons Hall, Room 008
Indiana State University

Phone: 812.237.2020

Fax: 812.237.8039

ISU-ORR@indstate.edu

  • Student logs into MYISU Portal
  • Goes to Student Self-Service Badge
  • Miscellaneous Tab
  • Self Service Menu
    • Proxy Access
  • Proxy Management Link- Clicking this link will take student to FERPA Acknowledgement

 

  • Once checked student will be directed to the Proxy Management page

  • Student will then “Add Proxy”

  • Required Fields include: First Name, Last Name and Email Address
  • Student will immediately receive the New Proxy email
  • Proxy will immediately receive two emails at the same time as well: New Proxy and New Relationship

 

  • Student will then need to go in and click “Expand (Proxy Name)

 

  • Here the student will need to :
    • Set the Relationship (required)
    • Set a Description (optional) i.e. Mom, Dad, Coach, Boss
    • Set a Passphrase (optional) * Please note this must be done if student wants to authorize proxy to have verbal communication with Indiana State*
    • Set Start and Stop Dates (optional) if a student wishes for a proxy to have access for only a limited time this date can be adjusted. The default timeframe is 5 years.
    • Student can email Passphrase to Proxy by clicking “Email Passphrase” student and Proxy will receive email notification.
    • Student can reset PIN by clicking “Reset PIN” student and Proxy will receive email notification.
    • Student can completely delete the Proxy Relationship by clicking “Delete Proxy Relationship” student and Proxy will receive email notification.
  • The student will then go to the next tab: “Authorizations”
    • This will be where the student sets up which options they want the proxy to have access. PLEASE NOTE: there is no save or submit option on this page. All information auto-saves
  • The next two tabs are informational only
    • "History" - Student can view a comprehensive list of all authorizations that have been set for a proxy
    • "Communications" - Student can view a comprehensive list of all emails that have been sent to a proxy. PLEASE NOTE: this is where the student has the ability to resend any of these communications to their proxy

Definition of Authorizations

  • Student Schedule by Day and Time: Classes student is registered for and when they meet.
  • Order Textbooks: Access to order textbooks via the bookstore website for student’s classes.
  • Withdrawal Information: All information regarding a withdrawal including percentage of refund, dates, and what will be on the official transcript.
  • Registration Status: Is student fulltime, part-time, etc.
  • Student Advisor Information: Advisors name, location, and contact information.
  • View Holds: All information regarding holds on the students’ account.
  • Midterm Grades: Access to know all midterm grades reported for the student.
  • Final Grades: Access to know all final grades reported for the student.
  • Unofficial Academic Transcript: Allows Proxy to view the unofficial transcript via the portal. Official transcripts may only be obtained by the student.
  • Enrollment and Degree Verification: Allows Proxy to view and print enrollment verification through the portal with the service provided by the National Student Clearinghouse.
  • Co-curricula Record: Allows Proxy to view co-curricular record via the portal.
  • Degree Audit Tools: Allows Proxy to view MySAM via the portal.
  • Account Summary by Term: Ability to view a breakdown of students’ bill term by term.
  • View Account and Pay Bill: Ability to view students’ current bill and a link to the account suite where the bill can be paid.
  • Pay Residence Life Application Fee: Allows Proxy to pay fee for student housing application.
  • 1098T: Allows Proxy to view and print 1098T form.
  • Financial Aid Status-By Year: Ability to view financial aid status including aid awarded, missing information, etc.
  • View Address and Phones: Access to view address and phone numbers listed on students’ record.
  • View Email Addresses: Access to view email address student has listed on their record.
  • View Emergency Contacts: Access to view who the student has listed as emergency contacts.

Frequently Asked Questions

Student

  • FERPA stands for the Family Educational Rights and Privacy Act of 1974. Also known as the Buckley Amendment. This protects the privacy of a student’s educational records. FERPA applies to all educational agencies or institutions that receive funds under any program administered by the Secretary of Education. This law is nforced by the Family Policy Compliance Office (FPCO) of the U.S. Department of Education, Washington DC. FERPA is applicable to both K-12 and higher education. The Family Compliance Office is responsible for both levels of education. The main difference in FERPA between these two levels is that the rights ascribed to the “student” at the higher education level are given to the parents at the K-12 level. FERPA rights are granted to parents until their son/daughter reaches the age of 18 or begins attending an institution of higher education regardless of age.

  • A passphrase is a unique code word or phrase that is assigned by a student to each proxy they set up. The passphrase is required when a proxy attempts to obtain information about their student. University administrators will need to confirm the passphrase prior to releasing authorized information about the student. This is done to protect the FERPA rights of the student.

  • Any student has the ability to set up Proxy Access.

  • You will begin by logging in to your MyISU portal and clicking on the Student Self-Service badge. If you do not see the Student Self-Service badge on your home screen, click on MyISU Apps and locate the Student Self-Service badge there. Once in the Student Self-Service badge you will click on the Miscellaneous tab, then click Self Service Menu. You will see a Proxy Access tab at the top right of your screen. Click on the Proxy Management link which will take you to the FERPA Acknowledgement that you must read and accept before continuing. Read the information provided regarding your FERPA rights, click the checkbox, and submit. You will now be directed to the Proxy Access Menu, where you will click on Proxy Management.

  • No, each proxy must have a unique email address.

  • Yes, anytime the proxies access changes they are notified.

  • If a student has established a passphrase for a proxy we can verbally communicate with that proxy. A passphrase is a unique code word or phrase that is assigned by a student to each proxy they set up. The passphrase is required when a proxy calls to obtain information about their student. University administrators will need to confirm the passphrase prior to releasing authorized information about the student. This is done to protect the FERPA rights of the student.

  • If a student wishes for a proxy to have access for only a limited time the start and stop date can be adjusted. The default timeframe is 5 years.

  • The 'Authorization' Tab is where the student sets up which options they want the proxy to have access.

  • The ‘History’ tab provides a comprehensive list of all authorizations that have been set for a proxy.

  • The 'Communications' Tab is where the student can view a comprehensive list of all emails that have been sent to a proxy.

  • Access to proxy authorizations can be removed in several ways. You can change the “Stop Date” on the “Profile” tab for the proxy and/or you can remove all checkmarks on the “Authorization” tab. You can also click on the link ‘Delete Proxy Relationship’ to completely remove access.

Proxy Access Demo for Students

Home

For Students
For Proxy

Contact

Office of Registration and Records
Parsons Hall, Room 008
Indiana State University

Phone: 812.237.2020

Fax: 812.237.8039

ISU-ORR@indstate.edu

  • Once a student sets up proxy access the proxy will immediately receive two emails to the email address provided by the student. The proxy will then follow the directions in the email with the subject “Proxy Access Account Info READ THIS FIRST”     


     

  • This email provides the proxy with a link and an action password enabling them to log into the system for the first time.

  • Once the proxy enters the temporary Action Password they are then prompted to enter:
    • Email Address (required) needs to be the same email provided by the student
    • Enter Old PIN (required) this is the Action password give to the proxy in the first email
    • Enter New PIN (required) this is a new password created by the proxy PLEASE NOTE: This PIN must be at least 6 characters

       
  • Once the proxy enters this information they are then prompted to complete the profile of their personal information. They are required to submit:
    • First Name
    • Last Name
    • Personal/Home email address
    • Mailing Phone Area Code
    • Mailing Phone Number
    • Mailing Address Line 1
    • City
    • State
    • Zip code
    • Birthdate
  • Once this information is saved the proxy can then click on the tab with their student's name and
    review all pages the student has authorized for the proxy.

 

Frequently Asked Questions

Proxy

  • FERPA stands for the Family Educational Rights and Privacy Act of 1974. Also known as the Buckley Amendment. This protects the privacy of a student’s educational records. FERPA applies to all educational agencies or institutions that receive funds under any program administered by the Secretary of Education. This law is nforced by the Family Policy Compliance Office (FPCO) of the U.S. Department of Education, Washington DC. FERPA is applicable to both K-12 and higher education. The Family Compliance Office is responsible for both levels of education. The main difference in FERPA between these two levels is that the rights ascribed to the “student” at the higher education level are given to the parents at the K-12 level. FERPA rights are granted to parents until their son/daughter reaches the age of 18 or begins attending an institution of higher education regardless of age.

  • A passphrase is a unique code word or phrase that is assigned by a student to each proxy they set up. The passphrase is required when a proxy attempts to obtain information about their student. University administrators will need to confirm the passphrase prior to releasing authorized information about the student. This is done to protect the FERPA rights of the student.

  • If you have logged in previously: www.indstate.edu/proxyaccess

    If you have never logged in your student will need to log in to their MyISU Portal account and click on the Proxy Access tab, next click Proxy Management, select appropriate proxy, click on the Communications Tab and resend the ‘Proxy Access Account Info’ email.

  • Your student will need to log in to their MyISU Portal account and click on the Proxy Access tab, next click Proxy Management, select appropriate proxy, click on Email Passphrase. This will email the passphrase directly to the appropriate proxy.

  • On the Proxy Access profile page, update the email address and click save. The system will then send two email messages. The first email is sent to the old email address to indicating that a request for a change from this address has occurred. The second email is sent to the new email address indicating that a change to this address was initiated.

  • No, each proxy must have a unique email address.

  • Absolutely. Proxies are identified by e-mail address, and that address can be assigned as a proxy for multiple students. This is particularly useful in the case of siblings both attending Indiana State.

  • Yes. Each student who grants proxy access to an e-mail address has complete control over the access for their account, including start and stop dates and permission levels.

  • You will be given the link to the ISU student account suite, please remember this requires separate access that your student grants.

  • The student is in control of what pages are authorized for you to view. Ask your student to email you the list of authorizations set up for you. If you are expecting to see something else, you need to discuss your need with your student .

Proxy Access Demo for Proxy

Home

For Students
For Proxy

Contact

Office of Registration and Records
Parsons Hall, Room 008
Indiana State University

Phone: 812.237.2020

Fax: 812.237.8039

ISU-ORR@indstate.edu