You can now complete your housing process for the 2020-2021 academic year! Log in to your MyISU portal and click the "Your Spot" icon to get started, or finish up!
CLASS OF 2024 STUDENTS
Living-Learning Community applications are under review now. For priority consideration to join your preferred community, complete your housing process as soon as possible. When you are accepted to a community, you can select a roommate from members of that community.
Indiana State University residence halls will close Saturday, March 21st at 12:00 P.M. Students that need to stay after this time period are required to complete a form on your housing portal.
Students should check their Sycamore Email or housing portal messages for more information.
Updated information regarding Indiana State University's response to COVID-19 can be found at "Indstate.edu/covid-19".
Please review this site, and utilize the links provided to stay informed.
Frequently Asked Questions
When do I have to move out?
Students in the residence halls need to be out by 12:00pm Saturday March 21st.
Can I stay in the residence halls?
We are encouraging all students to remove their belongings from their rooms and return home.
Students in the residence halls must complete an exemption request form linked on the front page of your housing portal.
While University Apartments and 500 Wabash remain open, we are strongly encouraging students who are able to check out and return home to do so. If you must stay, please notify us by submitting the form on the front page of your housing portal.
Will I get help moving?
We are providing move-out carts, and guests and family members can help students move out but are limited to two hours in the building.
What about my meal plan?
Meal plans can used as usual if students are on campus. Dining options will be limited as the university has moved to online-only instruction.
We are ceasing meal plan changes for the remainder of the year. Therefore, you may not convert meal credits to Commons Cash.
I can’t get back before Saturday to get my belongings, what do I do?
If you can’t come to retrieve your belongings before March 21, you must do one of the following:
It is preferred that you find a proxy to come and collect your belongings. You will need to email RESLIFE@indstate.edu with the person’s name and granting them permission to collect your belongings. They will need to sign an inventory form before leaving with your belongings. Residential Life is not responsible for any lost, stolen, or damaged items if you have another person retrieve your belongings.
If you are not able to have a proxy retrieve your belongings, you will need to call the office of Residential Life at 812-237-3993 or email ResLife@indstate.edu during business hours to schedule an extension. Extensions will be granted for extenuating circumstances for a reasonable period of time. Residential Life reserves the right to bag your items for storage after Saturday, March 21.
Am I getting a refund for housing or meal plans?
Residents who check out of their residence hall or apartment will receive a room and/or board adjustment.
Residents will receive a credit to their ISU accounts in the appropriate pro-rated amount. Please note this is subject to applicable state and federal financial aid regulations. We appreciate your patience.
Timeline: Please watch your Sycamore email account for updated information about an account adjustment timeline. We anticipate adjustments to begin to be processed in early to mid-April but this is subject to change. Please be patient with us as we begin the adjustment process. If you have not received email communication to us by May 1, please reach out to the Office of Residential Life at 812-237-3993.
What do I do about mail?
All mail to university residence halls is stopping effective Wednesday, March 18th.
Update your address with the university for mail forwarding through your student portal.
Check all online accounts and change your address with delivery accounts.
Students receiving critical mail or package (medicine, legal documents, etc.) coming through USPS need to email ResLife@indstate.edu. Please include your tracking information.
Students with mail coming via non-USPS carriers need to contact the carrier or vendor directly.
Only students in 500 Wabash and University Apartments need to complete a change of address form with the US postal service. For non-USPS carriers they should contact the shipper or vendor directly.
Communication to Students
We have sent a letter to students from the Interim Vice President of Student Affairs Dr. Andy Morgan outlining guidance from the institution. The letter is linked below:
Indiana State University is receiving questions about housing/dining refunds. University leadership is developing a fair and consistent process for issuing housing/dining refunds. Additional information on this process will be forthcoming as soon as possible. We appreciate your patience.
Our office has sent emails to students regarding this process. The messaging from these emails is linked below. There are different processes for students in 500 Wabash and University Apartments than for students in traditional residence halls.
Our Commitment to You:
Our Commitment to You is to help you learn, excel, and grow as people, as students, and as young professionals. We want to make sure your living environment is safe, comfortable and helps support your academic success.
- To strive to create a welcoming, inclusive, and supportive community where all members of our community are celebrated. We promise to be advocates and allies in the important work of overcoming barriers and oppression to create a more inclusive and just global society.
- To show strong financial stewardship of the resources you have provided us through your room and board dollars.
- To be responsive to the needs of our community through the sharing of timely information, open communication, a desire to listen to feedback, and an openness to make changes based on your feedback.
- To communicate our expectations for living in our community to you as a student, to your parents and families, and members of our own staff and faculty.
- To develop mutually beneficial relationships with our campus partners that lead to opportunities to connect what you are learning inside the classroom with your lives outside the classroom.
- To promote sustainable behaviors around the triple bottom line (social justice, environmental sustainability, and financial sustainability).