Work Orders

Students are expected to report routine maintenance issues by using the online work order system. For those situations requiring immediate attention (i.e., overflowing toilet, broken lock door, shattered window, malfunctioning smoke detector), students should instead contact the front desk or the staff member on duty.

When submitting a work order request, please provide as much information as possible so that the residential life team can complete the repairs as quickly as possible.

Submit a Work Order

We've updated and simplified our work orders system!  For complete instructions on submitting a new work order, see below.

Step 1.
Log in to the housing portal using your University Username and Password.

Step 2.
Select "Maintenance" at the top left hand corner of the screen.

Step 3.
Select "New Work Order" to submit a new work order for your spot.

Step 4.
Select the category your work order falls under, then select the specific item that needs work.  Can't find your specific issue? Select the closest one you can, and specify the problem in the "Description" section.
Check the box allowing staff to enter your room when you are not there (if you allow this).
Use the "Comments" section to tell staff when you would PREFER they stop by, this is not a guarantee.
Select "Save and Continue"

Step 5.
View your work order and track progress on the next page.  You can return to this page at any time to view progress as it is updated.
 

Contact

Residential Life

Hours: Monday-Friday 8 a.m. to 4:30 p.m.
Telephone Residential Life: (812) 237-3993 or toll-free (888) 824-3920

Mail:
Residential Life Office
218 N 6th St.
Terre Haute, IN 47809

Fax: (812) 237-8525
Email: ISU-rlfaq@indstate.edu

Residence Hall Front Desk Numbers

Blumberg (812) 237-2420
Cromwell (812) 237-2354
Rhoads (812) 237-6222
Mills (812) 237-5999
Burford (812) 237-5371
Pickerl (812) 237-6111
Erickson (812) 237-3031
Sandison (812) 237-2068
Hines (812) 237-5666
Jones (812) 237-5777
Lincoln Quad (812) 237-5888

University Apartments

Hours: Monday-Friday 8 a.m. to 4:30 p.m.
Telephone UA Office: (812) 237-2443

Mail:
University Apartment Office
Box 107 201 Crawford Street
Terre Haute, IN 47807

Fax: (812) 237-4943
Email: ISU-rlfaq@indstate.edu

UA After Hours Duty Line: (812) 298-6337

Duty Hours:
Monday-Friday 4:30 p.m. to 8 a.m.
Weekends 24 hours
Holidays 24 hours

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