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Students are expected to report routine maintenance issues by using the online work order system. For those situations requiring immediate attention (i.e., overflowing toilet, broken lock door, shattered window, malfunctioning smoke detector), students should instead contact the front desk or the staff member on duty.
When submitting a work order request, please provide as much information as possible so that the residential life team can complete the repairs as quickly as possible.
We've updated and simplified our work orders system! For complete instructions on submitting a new work order, see below.
Log in to the housing portal using your University Username and Password.
Select "Maintenance" at the top left hand corner of the screen.
Select "New Work Order" to submit a new work order for your spot.
Select the category your work order falls under, then select the specific item that needs work. Can't find your specific issue? Select the closest one you can, and specify the problem in the "Description" section.
Check the box allowing staff to enter your room when you are not there (if you allow this).
Use the "Comments" section to tell staff when you would PREFER they stop by, this is not a guarantee.
Select "Save and Continue"
View your work order and track progress on the next page. You can return to this page at any time to view progress as it is updated.
Hours: Monday-Friday 8 a.m. to 4:30 p.m.
Telephone Residential Life: (812) 237-3993 or toll-free (888) 824-3920
Residential Life Office
218 N 6th St.
Terre Haute, IN 47809
Fax: (812) 237-8525
Residence Hall Front Desk Numbers
Blumberg (812) 237-2420
Cromwell (812) 237-2354
Rhoads (812) 237-6222
Mills (812) 237-5999
Burford (812) 237-5371
Pickerl (812) 237-6111
Erickson (812) 237-3031
Sandison (812) 237-2068
Hines (812) 237-5666
Jones (812) 237-5777
Lincoln Quad (812) 237-5888
500 Wabash (812) 237-5990
Monday-Friday 7:30 a.m. - 7:30 p.m.
Saturday - Sunday 10:30 a.m. - 2:30 p.m.
Telephone UA Office: (812) 237-2443
University Apartment Office
Box 107 201 Crawford Street
Terre Haute, IN 47807
Fax: (812) 237-4943
UA After Hours Duty Line: (812) 229-2041
Sunday - Thursday 6:30 p.m. - 7:30 a.m.
Weekends 24 hours
Holidays 24 hours