In Case of Emergency

In the case of an emergency, there are certain steps that students should take. Please remember that students’ safety is very important to the Education Abroad Office, and we will do everything we can to help every student. Please help us help you by familiarizing yourself with the following steps:

Step 1: Identify the Emergency

Students need to make sure their emergency is really an emergency. Here is a list of items that the Center for Global Engagement constitutes as an immediate emergency:

  • A Death
  • Serious illness, injury, or hospitalization
  • Assault (physical/sexual)
  • Missing person
  • Arrest
  • Terrorist events
  • Natural disasters
  • Major accidents

Step 2: Gather All Pertinent Information

Such pertinent information includes:

  • What happened?
  • Who is involved?
  • Where did it happen?
  • When did it happen?
  • Is anyone hurt?

Step 3: Contact the Education Abroad Office at ISU

E-mail Zachariah Mathew ( and the Education Abroad Office ( with all emergency related information.

Students are required to install WhatsApp on their cell phones while overseas and add the Education Abroad Office to their contacts.  In the event of an emergency this is how the student should contact us and will be contacted by us.

During regular office hours (8:00am- 4:30pm) call: 812-237-3427

During off hours, contact the ISU Police Department: 812-237-5555

Step 4: Stay Calm

Once the Education Abroad Office is contacted, we will immediately start contacting the student and the host university at which the student is studying. We will work with the appropriate offices on campus to determine the severity of the incident and how it should be handled.