IPTV and Cable

IP TV Is HERE!

Apogee's ITPV service, Stream2, is available to all on-campus residents.  With Stream2 you can watch TV on your iPhone, iPad, Android phone, Android tablets or through Apple AirPlay.  In addition, Amazon FireTV and Fire Stick, which can be purchased online or at various retail locations., is also an option to view Stream2.  You can also watch live TV through your computer using IE and Safari. You can also plug in directly using traditional coaxial cable.  Set up your account, and start watching TV today!

Account Setup

1. Register for an account at "MyCampusVideo.com"
2. Download the Stream2 app to your device
3. Once the app has successfully downloaded to your device, use your MyCampusVideo username and password to login to the app.

For Mobile Devices

• iOS
  • Open the App Store
  • Search "Apogee Stream2"
  • Download the app using iTunes credentials
  • Open app and login using MyCampusVideo credentials
• Android
  • Open the Google Play Store
  • Search for "Apogee Stream2"
  • Download the app using Google credentials
  • Open app and log in using MyCampusVideo credentials
• Amazon Fire Stick and FireTV
  • Open the Amazon store from your PC or mobile device
  • Search for "Apogee Stream2"
  • Download using Amazon credentials
  • Open Stream2 & login using MyCampusVideo credentials
  • Go to Amazon FireTV device.  Steam2 will be in your app library

Need help downloading to your device?  Download our Install Guide HERE or go to "help.mystream2.com".

For Desktops/Laptops

• Open Internet Explorer (IE) 11
  • If you have Windows 10, click the windows button and search for "Internet Explorer 11"
  • If you don't have IE 11 you can download and install it HERE.
• Download the plugin from help.mystream2.com
• Run the plugin
• Restart IE 11
• Add “http://webplayer.mystream2.com” to your trusted sites list
  • If you don't know how to do this, use this link.
• Go to "Webplayer.mystream2.com"

For traditional cable hookups on TVs

You will need a QAM tuner on your TV to use the new HD digital channels.  Most TVs produced after 2007 should have a QAM tuner, but to check your model, take a look HERE.

Support

Call:                 855-371-5063 (Add to your contacts for easy access)

Text:                “MyStream2” to 84700

Chat:               MyCampusVideo.com

Frequently Asked Questions

• Help!  I want to use Stream 2 but I’m not sure where to begin.

  • This one is easy.  Start at www.mycampusvideo.com and create an account. 
  • Next, go to your mobile device/tv and download the app.  You can use an iPhone, iPad, Android device or Amazon FireStick for your HDMI enabled TV.
    • Apogee will continue to add devices and new functionality to the app and will notify the University when they have.
  • Once the app is downloaded, simply log in with the credentials you created on MyCampusVideo. 
  • For video instruction, use the link below and follow the second set of instructions called Signing Up for Stream 2 Only
  • http://help.mystream2.com/article/329-creating-a-stream2-account 
• I have a laptop, does that work? 
  
  • It does, but you’ll need to log in using Safari or Internet Explorer.  Other browsers are coming soon and we’ll let you know when they’re available.  
• How do I set up my laptop? 
  
  • Start by setting up your account at www.mycampusvideo.com and create your account. 
  • From your laptop, install a web player plug-in to view Stream2. Links to plug-ins can be found at help.mystream2.com under “Desktop Web.”
  • Visit webplayer.mystream2.com to view Stream2. The web player app only works on-campus. 
• What if I have the school issued scholarship laptop?
  
  • You can still access the plugin to view Stream2.  Use Internet Explorer 11 (IE11) to get there.
• What if I have the school issued iPad? 
  
  • Stream 2 is available on the school issued iPad.  
• How do I hook up my television? 
  
  • There are two options for viewing cable programming on a television. 
    • Stream 2
      • For this, you will need an Amazon Firestick and a HDMI enabled television.   Once you create your account, download the app called Stream2. 
      • http://help.mystream2.com/article/348-amazon-firetv
    • Traditional Television
      • For a more traditional experience, you’ll need a television equipped with a QAM tuner.  The good news is most tv’s manufactured after 2007 have them, but if you don’t, one can be purchased at any number of places.  Please go to the following link to determine if your television is right for high definition cable. 
      • https://mycampusvideo.com/public/files/digital_tv_faq.pdf
      • If you were on campus last semester, you’ll want to re-program your television to pick up the new (and improved) channel line up. 
• Can I DVR my favorite shows? 
  
  • Stream2 now includes DVR functionality which allows you to record all your favorite programming and watch at your convenience (with added pause, rewind and fast-forward capability). This feature includes a 24 hour window of replayable content PLUS 20 hours of storage per user! At this time, DVR is available on iOS and Android devices only. 
• I think I need more help.  Who do I call? 
  
  • If you need any help connecting your devices, a support representative is available 24-hours a day to assist you via chat, text, phone, or email.
• Can I use playback on my phone app?
  • Yes
• Do I have to choose between RF and the app?
  • No, you can use both!
• What WiFi network should I use?
  • ISU Secure or ISU Open
• What if the wireless goes down?
  • You still have the RF option, but wireless rarely goes down in the residence halls
• What if the app shows "unavailable"
  • Restart the app completely by exiting the app and opening it back up
• Can I watch a show any time?
  • No, you can watch anything from the past 24 hours, and you can save specific episodes (up to 20 hours)
• What other channels are included?
  • HBO and Cinemax
• I'm getting the "media playback error"
  • Restart the application, after your FIRST download, you may need to restart your device.
• Is closed captioning available?
  • Yes!  You can find it in the options menu in the app.
• Can I record on my laptop?
  • No, recording is only available from the app.
• Can I record multiple shows at the same time?
  • Yes!  Up to 20 hours worth.

Channel Lineup - Printer Friendly HERE