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Payment Instructions

Important Payment Information

July 26, 2024

Your electronic bill for Fall 2024 is available for viewing in the ISU Student Account Suite and reflects the classes for which you have registered for the Fall Semester, your current account balance, and a due date of August 20, 2024.  For your convenience, we have allowed authorized aid, if any, to be used in the determination of your Net Term Activity and Amount Due.  Authorized aid is aid that has been awarded but the date to disburse has not yet arrived.  If your academic fees are to be billed to a second party (e.g., an embassy, ROTC, Vocational Rehabilitation, etc.), you must pay all charges not authorized by the second party no later than August 20, 2024.  Please take a few minutes to review the classes in which you are registered, and the amount you owe.  

Payments can be made via the web at: www.indianastate.edu/payisu by e-check, wire transfer, and credit/debit card. Students/payors choosing to pay with credit/debit cards in the student account suite (www.indianastate.edu/payisu) using domestic MasterCard, Discover, VISA, JCB or American Express will be charged a non-refundable, per transaction service fee of 2.95% of the payment amount (minimum $3.00 fee) by the third-party credit card processor.  International MasterCard, Discover, VISA, JCB, and American Express cards will see a service fee of 4.25% (minimum $3.00 fee). Indiana State University does not receive any part of the service fee.

Credit/debit card payment option will be available only as an online service via the student account suite (www.indianastate.edu/payisu).  Payments using a credit/debit card are not accepted by phone, mail or in person by the Bursar’s Office.  This is a security measure that ensures confidentiality of your payment information.

To avoid paying the service fee when paying online, the electronic check (e-check/ACH) payment method in the student account suite (www.indianastate.edu/payisu) may be used by providing your bank account routing and account numbers for checking or savings accounts. 

Payment by paper check, inclusive of the university ID number, may be mailed to Indiana State University, Office of the Controller, Attn: Account Analysts, 200 North 7th Street, Terre Haute, IN 47809. Postmark dates will not be used in determining the date received.

Also, for your convenience, an Office of the Controller Depository (payment drop box) is located on the north side of Parsons Hall. Should you choose to pay by mail, or the payment drop box, please write your University ID number on your paper check. For additional information, call the Office of the Controller, 812-237-3511, or e-mail: ISU-Bursar@indstate.edu.

The Sycamore Plan provides three payment plan options from which you may choose - the Single Payment Plan, the Monthly Payment Plan, or the Variable Payment Plan.  These plans are described in the Payment Due Dates: Fall 2024 link, which can be accessed at:  https://www.indstate.edu/bursar-operations/payment-due-dates.   You can also find the Sycamore Plan brochure at:  https://www.indstate.edu/sited/default/files/media/bursar/24-25-sycamore-plan-brochure.pdf

If you have applied for a student loan, the Office of Student Financial Aid will notify you when your loan proceeds arrive.  Loan proceeds will not be available to the University before August 12, 2024.  Should your loan proceeds be disbursed electronically, refundable credits, if any, will be mailed to your mailing address of record.  Direct deposit of student refunds is available. The direct deposit information is available at https://www.indstate.edu/controller/forms-policies.  Should a parent loan be involved, refundable credits, if any, will be mailed to the parent borrower unless the parent had previously indicated that it should be refunded to the student.

If you choose not to attend the classes for which you have registered, you must request an official withdrawal in writing as outlined in the Withdraw link, which can be accessed on-line at: https://www.indstate.edu/registrar/student-resources/registrationscheduling/withdraw.   

If you have questions about your fees or fee payment options, please contact our Account Analysts at (812) 237-3511, or e-mail: ISU-Bursar@indstate.edu.  If you have questions about your financial assistance for the Fall Semester, call the Office of Student Financial Aid at (812) 237-2215 or e-mail:  ISU-finaid@mail.indstate.edu.  You may also access your account via the web at:  http://myisu.indstate.edu

IMPORTANT INFORMATION

You may also grant access to authorized users (e.g., parents, grandparents, etc.) for payment authorization within ISU's Student Account Suite.  Once you provide the user account access, individuals may sign into the authorized payer area, view your account balance, and begin making payments.  Please visit www.indianastate.edu/payisu and select the "authorized users" tab after logging in if you wish to grant an authorization.  Authorized users access is different than Proxy access.

Direct deposit of student refunds is available.  You can get your refunds faster.  Sign up today.  Information is available at https://www.indstate.edu/controller/forms-policies