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Frequently Asked Questions

What to expect and how to prepare for State Start-Up?

Please note: The information below is for a virtual program. We are continuing to monitor the circumstance surrounding COVID-19 and will announce any changes in April. During this program, students will become familiar with the academic and campus life at Indiana State. You'll interact with your future classmates and current students, learn about important resources available to help you succeed and finalize your class schedule. All students are required to attend the entire orientation program and will not be allowed to leave the program early for any reason. We encourage you to plan ahead and leave extra time for any technology troubleshooting.

How to prepare:

  • Find a Quiet & Comfortable Space - We have several sessions prepared for you, from finalizing your course schedule to meeting with other students. You'll want to sit at a desk or table in a comfortable seat and in a distraction-free environment where you can give your full attention to what's happening. Remember, this experience is just for you…your family is not invited to attend.
  • Login on a Laptop/Desktop Computer - You'll want to use a computer instead of a mobile device to participate in the sessions. You will be asked to share your screen when working with your academic advisor and utilize other features that are easier to accept from a computer. This computer should also have a working microphone and webcam.
  • Check your Internet Speed - Go to to ensure your speed is at least 1.5Mbps download and upload. If possible, connect via Ethernet cord to your home's router/modem. If you are concerned about your ability to access the internet, please contact us by emailing
  • Download Zoom - We will be using Zoom for a majority of our sessions together. Download it in advance and familiarize yourself with the options for a better experience.
  • Be on Time: Plan to be logged in and ready to go for the start of the program (check your email confirmation for date & time). Please note: Indiana State University is in the Eastern Time Zone. In order to get the most out of the program, be sure to complete your checklist before attending.
  • Wear Comfortable Clothes - Dress comfortably as you will be doing some moderate activity with your group, but also dress appropriately to meet with an academic advisor. This is a great time to show off your State Stuff!
  • Have Water Bottle & Snacks on hand - You definitely want to stay hydrated without having to dash out of the room.
  • Zoom backgrounds - Want to look like you're on campus? Check out these awesome State backgrounds you can use for your Zoom meetings! (Here's a tutorial about setting up a virtual background.)

If not already submitted, plan to have with you:

  • Official Final High School Transcripts (in a sealed envelope), Dual-Credit, and/or College Challenge Transcripts
  • Immunization Records (official, signed copies from doctor’s office. Make copies of your records before coming to State Start-Up.)
  • Financial Aid documents that still need to be submitted. Check your MyISU Portal for more information.

Where should I stay in Terre Haute?

There are two hotels that are easily accessed by a short walk from Indiana State's campus. These are also located in downtown, among some of the food and fun Terre Haute has to offer. When booking a room, be sure to mention you will be in town for orientation with Indiana State as some hotels will offer discounts. The two hotels nearest campus are:

If you are staying in Terre Haute for an evening, we encourage you to take some time and explore the area. Check with the Visitors Bureau for options on where to eat and visit.

When is State Start-Up?

  • For students starting classes in January, your State Start-Up date will be during December and January. You can register for a date starting on October 1st.
  • For students starting classes in May, June, and July, your State Start-Up date will be in mid-May. You can register for a date starting on December 1st.
  • For students starting classes in August, your State Start-Up date will be during June (first-year students) or July and August (transfer students). You can register for a date starting on December 1st.

You can view your specific dates by logging in to the orientation registration system to save your spot.

What is happening with State Start-Up this summer?

State Start-Up is NOT canceled and is still required for all new students. We are monitoring the conditions surrounding COVID-19 in order to ensure the health and safety of our future Sycamores. We will continue to plan for an opportunity for students and families to come to campus. Your State Start-Up experience will still take place on the date that your registered. We will provide an update on the program in April, so please be checking your Sycamore email.

How do I reach out to my academic advisor or find out who they are?

You will meet with an academic advisor during your State Start-Up program to confirm your class schedule. An academic advisor will also be reaching out to you via your Sycamore email address to schedule an initial appointment close to your State Start-Up date to start the conversation on selecting your courses.

What all do I need to do for State Start-Up?

The best thing you can do is to complete all the steps listed on your checklist prior to State Start-Up (complete your Math Placement, meet with Financial Aid, etc.). Along with that, is checking your Sycamore email account on a daily basis as that will be our primary form of communication with you (it's also the best way for you to contact us). To help you stay connected, we have an email setup guide that can help you with putting your email on your phone so you don't miss a thing.
You can also join us for some greate experiences prior to State Start-Up. We'll be hosting Sycamores Connected sessions to help you meet other new students, learn more about life at State, and assist you with completing your checklist items. Check out the sessions and register for one, or all of them.

I am worried that my internet will not allow me to participate in State Start-Up.

  • You can test your internet speed by going to Speedtest.netZoom recommends an upload and download speed of at least 1.5 Mbps. Consider testing your ability to use Zoom by creating a free account and testing it with a friend. If you have concerns about your internet speed or access that could hinder your ability to participate in State Start-Up, please email your concerns to
  • What if I don't have internet or it's a very unstable connection?
    • Several companies have stepped up and are offering upgraded internet packages for free or discounted rates. We encourage you to contact your provider to learn more about what that looks like for you specifically in your area.
    • Some communities have also offered free Wi-Fi spaces from the parking lots. Check with areas such as a local library or community center for what might be available.

When will I receive my student ID?

You will pick up your ID Card when you arrive on campus at the start of the semester. If you will be living in a residence hall, you will have an assigned pick-up time based on your move-in day/time. Commuter students will have designated pick-up dates/times as well. In order to pick-up your ID card, you will need to bring a photo ID (driver’s license, state ID, passport). *All students must come in person to pick-up their ID card. Additional instructions for pick-up will be provided closer to the start of the semester. Please be checking your Sycamore email address.

I'm currently a student and looking for help.

Then you've come to the right place! If you're looking for help in finding many of the resources at Indiana State University or help with becoming your best self in terms of your classwork, check out our Success at State page. If you don't see what you're looking for on that page, send us an email at

What if my question is not addressed above?

Please feel free to email us at with your question.

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