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Operations and Supply Chain Management

All organizations (including manufacturing and service oriented organizations) have an operations function. The operations function makes the company run by finding the most efficient ways to produce a product or to deliver a service. The complexity of the global supply chain demands that businesses deliver better quality products and services -- with the best customer service, in the fastest time, and with a high degree of customization. These expectations make the operations function not only important, but critical to achieving success.

People with an education and experience in this field can make a substantial difference in a company’s profitability. Operations managers need good analytical, problem solving, and behavioral management skills not only to diagnose problems and improve current operations systems, but also to communicate and gather support for the required changes.


Today’s world demands that businesses deliver better quality products and services--with the best customer service, in the fastest time, and with a high degree of customization. These expectations make the operations function not only important, but critical to achieving success. Companies that manufacture items (cars, computers, food products), companies that provide services (banks, airlines, hospitals), and other kinds of organizations (educational, governmental) all have processes and operations.

The Vision Statement for our Operations and Supply Chain Management Program is practical, timely, and strongly connected to strategic initiatives in Indiana and the region.

Operations and Supply Chain Management majors will possess the ability to model and solve real business problems using appropriate analytical tools and advanced technology, and to communicate those solutions to the decision maker. They will understand the operational issues facing organizations and the role of operations management among other functional areas, preparing them for positions in firms of all sizes in all industries. They will understand how the integration of all functions across a business leads to improvements in quality, efficiency, and productivity, and how a global approach to making operating decisions benefits the entire organization, leading to improved competitiveness.

Students who major in OSCM learn how all of the areas of business contribute to managing a company’s supply chain. They use the computer to analyze information and develop models that support decision making. They study operating systems and may choose to explore forecasting systems, process simulation, risk and decision analysis, and quality management. Some choose to diversify by adding a course in marketing research, management information systems, or technology.

Many OSCM students choose to complete one or more internships. These may be done for academic credit or simply for the experience they provide. All of the classes work closely with local businesses to provide real data and real problems for students to use in class.

If you think you might be interested in learning how to make organizations better by applying principles of operations, contact us. We'll be glad to help get you started!



Contact Us

Contact Us

Dr. Paul Schikora
Scott College of Business
Federal Hall, Room 207
Indiana State University
30 N. 7th St., Terre Haute, IN 47809
Phone: 812-237-3365
Fax: 812-237-8129




  • Donors recognized at awards banquet

    Those recognized during the evening were recipients of the 2016 March On! Award and John P. Newton Spirit of ISU Award, as well as Book and Torch Society and 1865 Society inductees.
  • Indiana State students awarded Lilly Endowment scholarship

    Taylor Thrasher of Sullivan County and Kyle Collins of Pulaski County are recipients of this prestigious award that provides four years of full-tuition scholarships and book stipends to Indiana students.
  • 31 selected for University Honors Scholarships

    The students chosen for these competitive scholarships demonstrated high levels of academic achievement throughout high school and during an on-campus interview process.

Upcoming Events

Wednesday, August 31, 2016
Welcome Back Picnic
Oakley Plaza, 11:00 am – 1:00 pm

September 20, 2016
Sales & Negotiations Center Sales Career Exploration Event

<< See Sales & Negotiations page >>

September 22, 2016
IRM Oktoberfest Golf Scramble
<< See IRM Golf Oktoberfest page >>

September 30, 2016
Alumni Event
<< See NFI Pages >>

October 1, 2016

November 3 - 4. 2016
2016 4th Annual Student Managed Investment Fund Consortium Conference​
<< See Investment Club page >>

February 2, 2017
2017 Groundhog Day Economic Forecast Breakfast